Rating: Good
Date: March 2016

Cameron Park Care Home are based in Edinburgh and were inspected by the Scottish Care Inspectorate

‘A major change had taken place in how care records were kept. The home had moved to electronic records. Each staff member had a handset the size of a smart phone. This gave them accessible and up to date information about each residents’ plan of care. Staff recorded care via the handset which meant that records were up to date. The care records we looked at were fully completed with relevant care information, tailored to each individual’s care needs and preferences.’

‘The new electronic records provided an easy way for the manager and staff to monitor the quality of care. For example, care records were used to see how often residents were receiving a bath or shower and check whether this met their preference. The sample of records we checked showed that residents received regular baths or showers. Some residents we asked said staff asked them about their preference each day.’

‘Introduction of the electronic care planning system had taken place in a phased way. Staff had received training and were able to try the system out before it was implemented. The transition had been successful and staff said the system was easy to use and a great way to record and access care plans easily. We saw that care records were updated instantly and the new system provided individualised and personalised records on all aspects of care and support. Additionally this system of record keeping provided a good overview for the manager and staff in charge to ensure care was carried out in a way that followed best practice.’

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