Rating: Good
Date: January 2017

READ CQC REPORT

‘One nurse described the positive aspects of the level of communication this electronic system provided, and how it keeps them fully updated on the care needs of each person. We found that all staff spoken with were positive about this system and they felt it led to a better standard of person centred care. One of the nurses we spoke with told us “I have not worked with this system before but it makes our job much more effective and improves the efficiency of our recording, which in turn has got to be better for the people who live here.”‘

‘Record keeping in the home was robust and detailed; we noted examples where daily intervention records were always completed at the time using the mobile information technology system that was in place. This meant that any information that related to the care of an individual person could be accessed in minutes and was continuously updated.’

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