Rating: Good
Date: October 2017

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We found risks to people were entered on the electronic care recording system and reviewed regularly with control measures put into place to mitigate against any assessed risks. Staff had access to these via smart phones. This meant staff had up to date information and guidance to keep people safe when carrying out support. One care worker told us, “We can log on and see if there have been any changes with people’s risk assessments if we need to.”

Where people were assessed as requiring their food and fluid intake recording we found staff recorded this using their smart phones. We observed this information was uploaded to the electronic care record so the information was available to any staff member accessing the records. The manager told us, “The amount of food and fluid is seen on a tab on the person’s record so there is quick reference to what they have had that day.” We reviewed some records and found these were completed regularly.