Rating: Good
Date: May 2015

READ CQC REPORT

‘On our second visit we looked at a care monitoring and recording system that the home had installed. This meant that entries were completed by staff onto a mobile handheld electronic recording system throughout the day each time they had an interaction with a person at the home. This then automatically informed the manager and other staff on duty for example if a person had not had fluids or food at the optimum level within a two hour period, and gave print outs of the overall food or fluid intake for the person for the day. This helped ensure that staff had a high awareness of monitoring food and fluid consumption for people at potential risk of poor hydration or nutrition. Staff we spoke with told us the system worked well as it was completed while they were with the person rather than having to remember to complete paper records later about food or fluids taken.’

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