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The Care App

Our Care App is used by carers to evidence care for service users.

The MCM Care App is specifically designed to give carers more time to spend with service users. As daily records are written with a few taps on the device, the entire shift can be spent delivering care. With less paperwork to complete, care staff are under less pressure and service users receive a better quality of care.

How It Works

Key Benefits

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Evidencing care is made easy with the Care App. It's icon-driven and designed with non-native speakers of English, people with dyslexia, and non-IT literate people in mind.
There's better team working through staff having visibility and accountability of all aspects of people's care. The Care App gives more time back to care staff as they don't need to spend lots of time writing paper records.
The Care App gives staff more time to care by freeing them up from paperwork. Typically, every carer saves an hour each shift on administration, so they can spend more time with residents.
Using the Care App, care is recorded in real-time rather than at the end of the shift. This means that carers can record more meaningful data, that can be tracked more effectively and gives real insight to care managers to improve the quality of service users' care.
Gives carers and nurses all the information they need at their fingertips at the point of care.
Staff can be responsive to people's needs as all their time is spent on the floor delivering care. They can easily evidence planned actions, whether they are offered, declined or refused. And quickly and easily record details of any unplanned care, whenever it's required.
Every member of staff has a secure login to MCM so recorded data is protected. Care notes cannot be voided by the person who entered them or be entered retrospectively.
The Care App works online and offline, so information can be recorded anywhere in the care home, regardless of WiFi signal.

How has it helped?

Mobile Care Monitoring has helped countless people across the country. Alison Redhead, Registered Manager at Minster Grange Care Home, has been using MCM for years, and explains why her decision to switch to electronic care was worth every penny

Watch The Testimonial

What solutions does The Care App give care homes?

Yes. Our Care App is suitable for all residential social care providers and is in use over 1,000 dementia, nursing, residential, learning disability and mental health providers across the UK. Mobile Care Monitoring is scalable for care home groups, and delivers just as many benefits to single site care homes. A reliable WiFi connection and download speed of 2 Mbps or above is the only necessity to run the Care App.
The Care App gives carers and nurses everything they need to know about residents at the point of care. Rather than having care plans, assessment and important charts and reports out of sight in paper folders or locked in offices, the Care App gives staff all the information they need at their fingertips to provide safe, and person-centred care.
Evidencing on the Care App saves each member of staff an hour per shift, which previously would have been spent on paperwork. Carers and nurses evidence care at the point of care, which increases the volume and accuracy of care records. Every electronic record is automatically populated on the charts and reports that it relates to. This helps to ensure that care homes have robust, accurate care records at all times.
The hour a day that every member of care staff saves on paperwork and administration is time that can be spent with service users. Engaging residents in conversation and activities contributes to providing person-centred, responsive care. Having time to build strong relationships is key to caring for people.
Flags indicate if important actions are overdue, which ensures that critical care interactions are not missed. Care staff can see exactly what happened before they came on shift, read the shift handover notes and indicate that they have read them, and communicate anything important straight to the rest of the team and the shift manager. This contributes to improved communication among staff and gives better visibility of the care that service users require, especially if their needs change rapidly.
Your data is safe as we store it with the most secure platform in the world. To comply with the EU Data Protection Directive, we host your data at Microsoft Azure, a cloud computing platform, in two European Data centres, meeting all 28 nation states data piracy laws. Setting up the system requires inputting no more than a few pieces of information for staff and service users. Service users are placed into any number of totally flexible communities, onto which is overlaid comprehensive staff-based security, ensuring people can only see the individuals they should. Mobile Care Monitoring is only available to authorised users via a username and password so it is easy to see who has delivered care and no one can impersonate anyone else. You are responsible for authorising staff, relatives and other agencies to access the data, using the system to control access. Care notes can only be voided by people with the correct security access, they cannot be entered retrospectively or voided by the person who entered them.


Join over 1,500 care homes using Mobile Care Monitoring to evidence care electronically

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Solutions for every problem

Whatever role you are in your care home, Mobile Care Monitoring can help your business thrive, and support a person-centred approach to care

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