Rating: Good
Date: September 2017


‘The electronic recording system that staff used highlighted to the registered manager if a particular incident of concern had occurred to a person using the service. For example if a person had a fall or appeared to be anxious, this would be flagged on the computer system. The registered manager would then be notified of this immediately and would be able to respond appropriately to the situation. This meant that people received prompt responses when an incident occurred.’


Ask Us Anything

From basic questions to complex queries. We're always ready to talk to you.
Give us a call 01483 604108 or drop us a line in the contact form