‘A person centred software system was used. This computerised system included people’s care plans and risk assessments and recorded staff interventions. Staff found that this saved time on recording and administration and meant they had more time to spend with people. The system also indicated when reviews, updates and interventions were needed and helped to ensure that people received support in a timely way. Pictorial information and signage was used to support people to find and identify facilities such as toilets.’
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