IP Address Whitelist

Restrict Access to Monitor and the Care App to your Organisation's Network

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Security Made Simple

What the IP Address Whitelist feature does

There are flexible IP Whitelist options to restrict access to Monitor and the Care App depending on your size and type of organisation:

IP address whitelist (specified) - Your internal IT team can manage the locations from which your data can be accessed using specified IP whitelists for both Monitor and the Care App

IP address whitelist (dynamic) - Validate the locations from which Monitor can be accessed by using authorised devices, to update the IP whitelist automatically

IP address whitelist override - Allow Organisations to give access to specified users to enable them to access the system from anywhere e.g. allowing your regional team to remotely support services

How it benefits me and my team

  • Feel confident knowing that your data is secure and can only be accessed at authorised Locations
  • Enable your regional team or users who need access outside of the home to still log in if configured to do so
  • Flexible configuration to ensure that whether you have an IT team or not, you can still benefit from enabling IP restrictions
 

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