Minster Grange Care Home give comfort to families that their loved ones are happy and looked after in care using the Relatives Gateway from Person Centred Software.
Alison Redhead explains in the video that she has so much more information and power to communicate with families using the Relatives Gateway:
“As the registered manager, one of the things I really like about Person Centred Software is that I have so much information at my fingertips. I can very quickly look and lock into who it is we’re talking about and I can get the details to be able to show the families things that happened within the home that they may have missed, because they’re not here all the time.”
Alison Redhead, Registered Manager, Minster Grange Care Home
Did you miss the first video about Why Minster Grange use Person Centred Software’s system? Watch it here.