‘People’s care plans are recorded on a computerised system. These were accessed by staff on hand held devices and computers. Each staff member had their own log in details which ensured only staff with appropriate authority were able to access people’s details. Where there was printed information about people this was stored securely to ensure that their privacy and confidentiality was maintained.’
‘The information was accessible to staff via computers and a hand held device on which staff accessed care plans and recorded the care and support people received.’
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