‘We observed the electronic system in use and saw it provided prompts to staff to remind them of specific things people needed support with each day. This supported staff to deliver the care described in people’s care plans consistently and in a timely manner.’
‘Staff recorded the care they delivered to people by using a hand held electronic device linked to people’s electronic care plans. This meant people’s care records could be updated in real time and it provided the registered manager with a new way of monitoring the care being delivered throughout the day.’
‘The registered manager and staff were keen to deliver a person-centred service to people living in the home and to achieve good outcomes for people. They were confident the newly implemented electronic care planning system would support them to do this.’
