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Ashbourne Lodge

Rating: Outstanding
Date: January 2020

READ CQC REPORT

‘The electronic care plan meant any review or changes were made in real time and the system required staff to record that they had read this information to demonstrate they understood the changes to the support people needed.’

‘People viewed their care plans in electronic form or these could be printed off. One relative told us, “I really like the care plans. I know what has been happening and the staff are always happy for us to get a print out of the information, so we can go through this.” One social care professional told us “The information they need is easily accessible I am pleased with the amount of information that is recorded.” They also told us they were impressed with the digital care plan recording and the level of information recorded which reflect how people wanted to be supported.’

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