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Belong Newcastle-under-Lyme

Rating: Good
Date: June 2019

READ CQC REPORT

‘The handover system was electronic, and all staff could access this through hand held devices to provide updates they wished to be discussed.’

‘Care plans were electronic and there was a ‘relatives gateway’ to ensure important information was available to relatives. This ensured people and their relatives were involved and kept informed of the care provided.’

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