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Princess Lodge Care Centre

Rating: Good
Date: March 2018

READ CQC REPORT

‘The provider had introduced an electronic system to record people’s care in a person centred way. The care records were easily accessible by all the staff. People had detailed care plans that gave guidance on how to meet their individual needs. People’s care records included information about people’s wishes and preferred routines.’

‘People’s confidentiality was respected. People’s care records were kept secure and all staff had their own log-in to the electronic records.’

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