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The Oaks Care Home

Rating: Good
Date: May 2018

READ CQC REPORT

‘Since the last inspection the home had adopted an electronic system for care planning. The registered manager and staff felt this system had benefits over their previous system, being better for monitoring whether care planning actions had been followed through. For example, where care planning had identified that people required fluid intake monitoring because of concerns of dehydration, the system could immediately bring up their record and show a total of fluid consumed against a target intake. Management could therefore better monitor care delivery and take action if tasks were not being competed in line with a person’s care plan. The system also provided better monitoring of other tasks, such as checking air mattresses corresponded to the person’s weight and repositioning people if they were at risk of pressure ulcers.’

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