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How we help | Residential Aged Care

Create a home where residents and staff thrive

PCS helps your team balance great resident experiences with safe, consistent care. Spend less time on admin and more time supporting residents, while behind the scenes you're organised, compliant and in control.

Resident man looks at a photo album with a carer

Trusted by leading care providers

Technology for residential aged care

Built to solve the everyday challenges of residential care

Our founders saw how the right technology could help care teams deliver better outcomes for residents. Today, we help residential care homes spend less time on admin, maintain safe and compliant services, and create more time for residents.

Every solution we develop starts with the same goal: to help you deliver great care while making the day-to-day running of your home easier and less stressful.

Residents get ready to join an activity with a carer

What our customers say

PCS Care has saved us about 30 minutes of reporting time per day, per employee. It means we can spend more time with residents.
Wayne Stoddard
Wayne Stoddard Executive - Residential Care , Southern Cross Care

Using PCS Care has increased operational efficiencies and made our carers work more efficiently. Their work is more enjoyable and they're much happier at work.

Ada Cheng
Ada Cheng CEO, Australian Nursing Home Foundation

We can now see all important information in one place, making evaluating and actioning tasks much easier. We'd never have been able to do this with our previous processes.

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Mariola Suwart Director of Nursing, Alexander Aged Care
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Our solutions for residential aged care 

Every residential aged care home is unique, but most work towards the same goals: delivering great care, supporting resident wellbeing, reducing admin and keeping families informed.

PCS Care UI

Give your team more time for care

Care planning, assessments and records in one place, giving your team easy access to the information they need to deliver safe, person-centred care. Reduce paperwork, improve compliance and spend more time with residents.

PCS Care
Centrim dashboard UI on tablet

Keep your home running smoothly

Manage residents, rooms and day-to-day operations from one place, giving your team greater visibility, reducing admin and helping you deliver a better experience for residents, families and staff.

Operations Management
Resident Engagement - Centrim UI

Help residents stay active, engaged and connected

Plan, promote and manage activities to help residents stay engaged, maintain social connections and enjoy a better quality of life.

Lifestyle Management
Family Communication - Centrim UI

Keep everyone connected and informed

Share updates and communicate easily with residents, families and staff through secure messaging, SMS and email, all from one place.

Communications Management
Visitor Management - Centrim UI

Know who's on site at all times

Manage visitors, contractors and service providers from one place, helping you improve security, maintain accurate records and streamline access at your home or homes.

Visitor Management
Group of tech partners waving at the camera (AI image created by HubSpot)

Connect your systems

Best-in-class organisations that integrate and work alongside our solutions, creating an ecosystem of care.

Partners and tech integrations
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FAQs about PCS for residential aged care

Technology helps your team maintain accurate records, access information more easily and dramatically cut down the time you spend on admin. This frees up staff to support residents while helping your managers maintain oversight and compliance.

Connected systems such as PCS Care reduce duplicate data entry, make information easier to find and simplify everyday processes. This helps free up more time for resident care.

Meaningful activities, strong social connections and a good understanding of residents' preferences all contribute to wellbeing. Our Lifestyle Management solution makes it easy to plan, deliver and measure engagement more easily.

Our Communications Management solution helps relatives stay connected to daily life in your care home through updates, messages and shared information. Because relatives can access updates online anytime, this cuts down the amount of time your team spend answering phone calls and emails.

Most aged care homes already use digital systems, but not all systems make life equally easy for your team. The simplest way to stay compliant is to make accurate record keeping part of everyday care, rather than a separate administrative task.

PCS Care makes it quick and easy to record care in the moment, reducing the risk of missing information and helping your team build complete, accurate care records as they go about their work.

Because our solutions are connected, information entered once can flow between care planning, medication management, wellbeing and family communication. That means less switching between systems, less duplicate record keeping and more confidence that your records are accurate, complete and ready for inspection.

Residential aged care homes are at the heart of what we do. Many of our solutions were developed (and continue to evolve) alongside care providers to solve the everyday challenges you face, from reducing admin and maintaining compliance to supporting resident wellbeing and keeping families informed.

These are some of our most popular solutions. We offer a range of solutions, so there's more to explore depending on what your community need.

Many of our customers already operate thriving retirement communities. Our solutions help you evidence the quality of life you're providing, maintain clear oversight and create more time to focus on residents and community life.

Explore technology designed for residential aged care

Discover how software solutions designed for residential aged care can help you improve care quality, strengthen compliance, reduce administrative burden and give your team more time to focus on residents.