PCS Solutions - software for residential aged care and retirement villages
Connected solutions for every part of care
From care planning and operations management to wellbeing, communications and CRM, we help you run a safer, more efficient and better connected service.
Trusted by leading care providers
Not sure where to start?
Every care provider or retirement village faces different challenges. Whether you're focused on quality, compliance, staffing or family communication, we'll help you find the right solution.
Create stronger evidence, identify opportunities for improvement and work towards top-rated care.
Improve care quality
Give staff more time back for residents and reduce duplication across your organisation.
Save time on admin
Build stronger evidence, improve oversight and stay inspection-ready.
Prepare for ACQSC visit
Demonstrate the quality of your care, keep families informed and build the confidence that drives referrals and occupancy.
Improve occupancyTeams, activities and technology always in sync
The PCS tech stack spans the full care workflow, from care planning and operations management to wellbeing and family engagement.
Because our solutions are connected, changes and information are reflected across the ecosystem, reducing admin and helping everyone work from the same trusted information.
Built for the way your community works
Our software is designed specifically for residential aged care and retirement communities, helping you streamline daily tasks, improve visibility and deliver better experiences for residents, families and staff.
Residential aged care
Support safer, more efficient care delivery with software that helps your team manage compliance, engage residents, streamline operations and spend more time focused on resident wellbeing.
Retirement living
Create a more connected community with tools that simplify village operations, improve communication, support resident engagement and help your team deliver a great resident experience every day.
Care with confidence
Our software for aged care and retirement living focuses on improving the lives of residents and staff. Our range covers delivery of person-centred care, operation efficiency and family communications. To help you get even more value from your digital care systems, we partner with best-in-class organisations.
PCS Care
Deliver consistent, person-led care with real-time oversight and connected clinical workflows.
Operations Management
All-in-one operations management and community engagement tool. Simplify comms, dining, maintenance and more.
Resident and Property Services
Manage your retirement living village properties and store residents' essential information all in one place.
Maintenance Management
Monitor maintenance, track assets and improve facility management. Streamline work with suppliers and stay connected via the app.
Communications Management
Easily connect residents and families with real-time updates and secure messaging. Share care plans and enable relatives to track progress.
CRM
Streamline sales and enquiries with customer relationship management. Track interactions, book tours and generate reports.
Lifestyle Management
Build a thriving community by creating and managing activities with real-time feedback.
Visitor Management
Track visitors and enhance security with digital sign-ins and secure logs. Know where everyone is in a few clicks.
Feedback and Quality Management
Capture feedback, conduct surveys and ensure compliance. Automate feedback collection and generate reports.
Dining and Ordering
Simplify kitchen operations with inventory and menu planning, dietary management, quality assessment and online ordering.
Integration partners
Best-in-class organisations that integrate and work alongside our solutions, creating an ecosystem of care.
Interconnected systems for clearer information and better decisions
When information only needs to be recorded once, staff across your organisation work from the same trusted data. With PCS, you reduce duplication, improve visibility and help your team make confident decisions based on real-time information.
Information flows across connected systems automatically.
Less duplication means less admin for your team.
See what's happening across your organisation in real time.
Better information helps teams make better decisions.
What our customers say
Implementing the software in our villages has been a game changer. It has enhanced our communication and resident experience and enabled us to boost efficiency no matter our location.
Using PCS Care, the clinical care system, has helped us meet the Aged Care Quality Standards. We have instant access to audit compliance information and can now provide detailed evidence of care to demonstrate to ACQSC and other regulatory bodies.
The system truly is a godsend in terms of time-saving and reducing admin tasks. All the information you need is right in the palm of your hands.