Make dining choices easier for residents and staff
Powered by Centrim Life, our Dining and Ordering solution helps you manage menus, meal selections and food ordering in one place. Give residents greater choice and independence, reduce manual processes and help catering teams plan and deliver meals more efficiently across your aged care home or retirement village.
Trusted by leading care providers
Catering for complex needs doesn’t have to be complex
Creating a great dining experience means balancing resident choice with efficient meal planning and ordering. But when meal selections, dietary requirements and food orders are managed manually, your team can spend more time on admin and less time supporting residents.
Paper forms, phone calls and manual processes means collecting resident preferences accurately is time-consuming and inefficient.
When dietary needs, allergies and preferences aren't easily accessible, there's a greater risk of errors and missed requests.
Without clear insight into demand, catering teams can struggle to plan effectively, leading to wasted time, food and budget.
Make meal choices easier to manage
Our Dining and Ordering solution, powered by Centrim Life, replaces paper forms and manual processes with a simple digital way to manage meal selections.
Residents can choose meals more easily, while your team spends less time collecting, recording and organising orders.
With all meal choices stored in one place, you can reduce administration, improve accuracy and give staff more time to focus on residents.
Support every resident's dietary needs
Dietary requirements, allergies and personal preferences are recorded alongside meal choices, giving your team quick access to the information they need. This helps make sure residents receive meals that meet their individual needs and reduces the risk of errors and miscommunication. The result is a safer, more personalised dining experience that builds confidence in residents and families.
✔️ Diet profile management
✔️ Serving and consumption status
✔️ Syncs with care software
Plan menus and orders with confidence
Clear visibility of meal selections helps catering teams forecast demand and plan more effectively.
Instead of relying on manual counts and last-minute changes, your team can make informed decisions about menus, quantities and ordering.
With better insight into what residents want to eat, you can reduce food waste, improve efficiency and deliver a smoother dining service across your community.
✔️ Menu planning
✔️ Nutritional analysis
✔️ Recipe management
✔️ Shopping list
How it works
Manage the whole dining journey in one place, helping residents make informed choices while giving your team the information they need to plan and deliver meals efficiently.Create and publish menus
Build menus and make them available for residents to view, helping them understand the options available before meals are served.Capture meal selections
Residents can choose their preferred meals, giving them greater choice and helping your team gather orders more efficiently.Manage dietary requirements
Record dietary needs, allergies and preferences alongside meal choices, ensuring staff have the right information at hand.Give catering teams clear visibility
See meal selections across your community in real time, making it easier to understand demand and prepare accordingly.Plan food orders with confidence
Use accurate meal data to support ordering decisions, helping reduce waste and avoid unnecessary costs.Sync resident information automatically
Connect with your care management software to automatically sync resident information, reducing duplicate data entry and helping your team spot discrepancies before they become issues.Deliver a better dining experience
With better planning, fewer manual processes and more personalised meal choices, residents enjoy a smoother, more enjoyable dining experience.Explore our software
Our app-based software simplifies communications, activities, maintenance, dining, customer feedback and more, all on one platform. Choose only the features you need.
Feedback and Quality Management
Capture feedback, conduct surveys and ensure compliance. Automate feedback collection and generate reports.
Visitor Management
Track visitors and enhance security with digital sign-ins and secure logs. Know where everyone is in a few clicks.
Operations Management
All-in-one operations management and community engagement tool. Simplify comms, dining, maintenance and more.
Resident and Property Services
Manage your retirement living village properties and store residents' essential information all in one place.
Maintenance Management
Monitor maintenance, track assets and improve facility management. Streamline work with suppliers and stay connected via the app.
Communications Management
Easily connect residents and families with real-time updates and secure messaging. Share care plans and enable relatives to track progress.
CRM
Streamline sales and enquiries with customer relationship management. Track interactions, book tours and generate reports.
Lifestyle Management
Build a thriving community by creating and managing activities with real-time feedback.
PCS Care
Deliver consistent, person-led care with real-time oversight and connected clinical workflows.
Integration partners
Best-in-class organisations that integrate and work alongside our solutions, creating an ecosystem of care.
What customers say
With Resident Order Report, everything became much clearer.
Recently, we noticed one resident had a sudden drop in weight. Using the report, we could see their entire meal history: what they ordered, what they actually ate, and which meals they refused. The system even highlighted patterns of repeated food refusals.
With this insight, we realised the resident had been refusing certain meals and choosing foods that didn't meet their dietary needs. We informed the care team, who talked with the resident to understand their preferences and adjust their meal options.
Within a few weeks, the resident's appetite improved and their weight stabilised.
The Recipe Database has been a game-changer. I can now create and maintain a full recipe library with clear SOPs. All my chefs can access the same approved recipes, which means every dish is prepared the same way, every time.
The biggest improvement came from Recipe Scaling. The system automatically scales all ingredients based on the number of servings needed. My team simply follows the updated values on the screen.
We've saved time, reduced errors and our workflow is so much smoother.
The system automatically shows the daily menu on our TV in the dining area. Residents can clearly see every meal option as soon as they walk in, and the information is always accurate and updated in real time.
We noticed an immediate improvement in engagement. Residents began discussing the menu with each other, asking questions confidently and making their meal choices with ease. Confusion reduced and the overall mealtime experience became more enjoyable.
For our kitchen team, it also reduced the time spent printing menus and repeating explanations throughout the day.
How much does Centrim Life Dining and Ordering cost?
Our software is priced per resident, with the flexibility to grow when you're ready.
Make the move to better ordering, dining and menu planning
Join homes and villages already using Centrim Life Dining and Ordering to simplify meal management, support individual dietary needs and give residents more choice at mealtimes.