PCS Care - Clinical care management system
Deliver safer, more consistent care across
every site
Use PCS Care (the new name for mCare) to evidence all aspects of care from creating and managing person-centred care plans to risk assessments, charts and reporting. One way of working, whether you run one home or one hundred.
Trusted by leading care providers
Proving safe, consistent care is more difficult as you grow
You’re under pressure to deliver safe, consistent care and prove it daily. But variation, manual processes and limited visibility make it hard to stay confident.
Different teams and different processes create variation in how care is recorded
Evidence is either hard to find, fragmented or incomplete.
Without real‑time oversight across every location, it’s difficult to spot issues early
and act with confidence.
Deliver personalised care with clarity and consistency
Create structured care records to standardise without generalising. Residents receive personalised support, and teams gain more time for the personal touches residents and families expect.
Be ready for commission visits
Keep accurate, complete records as care happens, so your evidence is always up to date and commission visits feel calm and well prepared in every property.
See risk clearly across the whole group
Access real-time insight across every property, helping your team spot issues earlier, act faster and lead with confidence.
How it works
PCS Care guides your teams through everyday care with clear, structured workflows. From planning to recording and reviewing care, everything is captured consistently as it happens.
Create personalised care plans
Build clear, structured plans tailored to each resident.
Follow guided daily workflows
Your team log tasks and observations quickly and confidently on handheld devices, using simple, icon‑led steps.
Record care accurately as it happens
Capture observations consistently, without relying on free text. Reduce errors as staff log notes in the moment, rather than writing up later.
Track care, risks and outcomes
Leaders see how care is going across the property or group, and where support is needed.
Review and continually improve care
View clear, easy-to-understand reporting to drive ongoing quality improvements.What customers say
Using PCS Care, the clinical care system, has helped us meet the Aged Care Quality Standards. We have instant access to audit compliance information and can now provide detailed evidence of care to demonstrate to ACQSC and other regulatory bodies.
The system truly is a godsend in terms of time-saving and reducing admin tasks. All the information you need is right in the palm of your hands.
Compared to other systems on the market that are far too complicated, PCS operations management software stood out for us due to the simplicity and cost.
Pricing that scales with you
Priced per resident, with the flexibility to grow when you're ready.
Explore more solutions
Run a safer home or village. Build a more confident workforce. See clearly across every property. PCS solutions cover care, operation efficiency and family communications. To help you get even more value from your digital care systems, we partner with best-in-class organisations.
Operations Management
All-in-one operations management and community engagement tool. Simplify comms, dining, maintenance and more.
Resident and Property Services
Manage your retirement living village properties and store residents' essential information all in one place.
Maintenance Management
Monitor maintenance, track assets and improve facility management. Streamline work with suppliers and stay connected via the app.
Communications Management
Easily connect residents and families with real-time updates and secure messaging. Share care plans and enable relatives to track progress.
CRM
Streamline sales and enquiries with customer relationship management. Track interactions, book tours and generate reports.
Lifestyle Management
Build a thriving community by creating and managing activities with real-time feedback.
Visitor Management
Track visitors and enhance security with digital sign-ins and secure logs. Know where everyone is in a few clicks.
Feedback and Quality Management
Capture feedback, conduct surveys and ensure compliance. Automate feedback collection and generate reports.
Dining and Ordering
Simplify kitchen operations with inventory and menu planning, dietary management, quality assessment and online ordering.
Integration partners
Best-in-class organisations that integrate and work alongside our solutions, creating an ecosystem of care.