Case studies
See how care providers improve quality, reduce operational pressure and gain visibility across their organisation with PCS.
Alexander Aged Care
From maintenance requests to daily care notes, Alexander Aged Care has found simpler ways to manage the work behind residential aged care. By connecting its clinical and operational systems, the team can spend less time on administration and more time supporting residents.
Australian Nursing Home Foundation
Supporting older people from diverse cultural backgrounds means making care personal, accessible and easy to evidence. With PCS Care, Australian Nursing Home Foundation has made daily recording easier for its workforce, capturing more than 8,000 progress notes each day while giving staff more time with residents.
Banksia Villages
Banksia Village is bringing resident, property and waitlist information together to make retirement living easier to manage. With Operations Management (Centrim Life), the team has started building a shared source of information that supports staff and residents throughout village life.
Beauaraba Living
Beauaraba Living has made everyday maintenance easier for staff to report, manage and follow through. With PCS Operations Management, powered by Centrim Life, the team can stay on top of jobs, coordinate contractors and keep important information close at hand.
Clayton Church Homes
Across 13 retirement villages, Clayton Church Homes connects sales enquiries, resident information and follow-ups with Operations Management, powered by Centrim Life.
Columbia Aged Care
Columbia Aged Care has strengthened care recording, resident safety monitoring and management oversight by switching to PCS Care. With more detailed information captured throughout the day, staff can spend less time on administration while leaders make better-informed decisions.
Pineview Village
Within four months of introducing Operations Management, powered by Centrim Life, Pineview Village had a clearer view of its daily responsibilities, recurring maintenance and resident feedback. With important information in one place, the team can plan ahead and make more informed decisions.
Southern Cross Care
Across 17 residential aged care homes, Southern Cross Care has made care planning and monitoring more responsive. With PCS Care, staff can record care as it happens, giving teams up-to-date information while reducing reporting time by around 30 minutes per employee each day.
The Healey
The Healey has made it easier for residents to stay informed, get involved and connect with their community. With the Resident Engagement App, powered by Operations Management (Centrim Life), residents can take a more active role in everyday village life.
Valley View
A challenging quality assessment became a turning point for Valley View. With PCS Care, the organisation strengthened its clinical routines, improved access to care evidence and met all the Aged Care Quality Standards applicable at a subsequent unannounced assessment.