06.9.2025 Juanita
Why our clinical care planning system (mCare) is loved by customers
The use of innovative digital technology is reshaping the way aged care services operate, shaping the path forward for the sector. Many providers in aged care are actively embracing care management systems to streamline their operations, improve the quality of care for residents, enhance data handling, improve communications among healthcare professionals, drive better outcomes for residents, and empower care staff to focus more on personalised and compassionate care instead of getting caught up in administrative tasks. The benefits of implementing these systems are numerous!
However, the rapid development of new technology in aged care brings both opportunities and challenges. While these systems offer numerous benefits, some also present issues such as security risks concerning personal data privacy - not all systems prioritise safeguarding privacy and data confidentiality. Additionally, the lack of interoperability between systems hinders seamless communication, resulting in fragmented care and inefficiencies.
Considering these challenges, it is crucial for providers to carefully assess and choose suitable care management systems that fit their organisation.
Opting for the wrong system can have serious repercussions, impacting the overall functioning of your aged care site and potentially jeopardising the health and well-being of the residents under your care.
What’s special about Person Centred Software's clinical care system?
mCare, our care planning system, has a wide range of features required for efficient care management and also offers key advantages that set it apart from other systems available in the aged care market.
Here are the basics:
- mCare offers a diverse range of user-friendly features, including assessment tools and customized reporting. Our collaborative approach with care providers ensures the development of a tailored care planning system that meets the specific requirements of each aged care organisation.
- Real-time evidence of care - The Care Delivery App, a key component of mCare, provides real-time documentation of care. Care staff can record care notes that instantly update charts, reports, care plans, and various other features on the system's central portal. Authorised users can also access this information at any time.
- Saves time - Enables care staff to dedicate more quality one-on-one time to residents, participating in activities that bring them joy.
- Instant access to information – Say goodbye to delays! Easily access information with a simple click, enhancing the efficiency and organisation of your tasks.
- Real-time care monitoring with comprehensive management oversight - mCare continuously monitors an individual's health and overall wellbeing, allowing care staff to promptly address any changes or emerging issues.
- Improves compliance with the Aged Care Quality Standards - mCare improves compliance with Aged Care Quality Standards requirements by ensuring that all necessary information is readily accessible within the system for any audits.
- Intuitive user experience - mCare is designed to provide an intuitive user experience, guaranteeing that care staff can easily understand and navigate the system. Its user-friendly interface includes simple menus, clear instructions, and accessible features, enabling individuals to interact with the system seamlessly. Whether users are tech-savvy or new to digital tools, mCare is a dependable option for everyone.
- Provides scalability - As a cloud-based solution, mCare provides scalability by adjusting to your storage requirements. This flexibility enables expansion without worrying about storage constraints.
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- Robust accreditations - mCare's third-party verification demonstrates its reliability and trustworthiness, simplifying your compliance efforts.
- Compliant with Data Privacy Laws - mCare complies with the Data Privacy Act by collecting, processing, and storing all personal data in strict accordance with the guidelines. This adherence ensures that residents' privacy is honoured, and their data is safeguarded, fostering transparency and accountability in our data management procedures.
- Cyber Essentials Plus certified - mCare has achieved Cyber Essentials Plus certification, demonstrating our commitment to cybersecurity.
- mCare holds ISO27001 accreditation, guaranteeing the implementation of information security controls, processes, and procedures to maintain data safety.
What is different about mCare compared to other systems in the market?
- Enhanced functionality and ongoing innovation - mCare offers a comprehensive out-of-the-box solution with top industry tools, regularly enhanced with new features and improvements by a dedicated team at Person Centred Software. Our commitment to continuous enhancement includes upcoming innovations such as predictive analytics features and artificial intelligence. We prioritise customer feedback to ensure constant development and improvement of the system.
- User-friendly design - mCare's icon-driven interface simplifies note-taking and personalisation for carers, setting it apart from other systems available.
- Integration capabilities - mCare seamlessly integrates with key partners like BestMed and Mirus, providing flexibility and enabling the full overview of care management activities. The interoperable nature of mCare facilitates vital information sharing across health and social care services, contributing to optimised individual care.
- Easy implementation – Aged care homes can easily implement the care delivery app, with the possibility of training and setup completed efficiently in a single day. The user-friendly design and minimal configuration requirements make mCare simple to integrate into daily operations, allowing care staff to focus on delivering outstanding care instead of managing complicated technology.
- Reporting functionalities - mCare's reporting tools enable a comprehensive overview of all homes within your care organisation simultaneously, streamlining performance monitoring and decision-making processes. This feature saves time and empowers informed decision-making based on a comprehensive evaluation of your care homes' metrics.
