How we help | Mental health support 

Support stability, wellbeing and progress

Everyone’s journey is different. PCS helps you deliver person-centred mental health support while maintaining the visibility, consistency and oversight your service needs to make confident decisions.

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Trusted by thousands of leading care providers

Built for the realities of mental health support

Supporting people with their mental health means balancing risk, wellbeing, recovery and independence. What people need can change quickly so clear communication, consistent records and timely information are essential.

Our founders saw how the right technology could help care teams deliver better outcomes for the people they support. Today, our solutions help mental health services record support accurately, identify concerns earlier and maintain clear oversight across individuals, teams and services.

Every solution we develop starts with the same goal: helping you focus on people, not paperwork, while maintaining the visibility and reporting you need to run a safe, compliant and successful service. 

Support worker with a client

What customers say

The PCS system is a fantastic resource for providing better support for all our clients. It benefits not only our service but also the psychiatrists, police, social workers and housing organisations involved in supporting people. It's a complete game-changer.

Waqas Rehman, Living Horizon
Waqas Rehman  Owner and Registered Manager, Living Horizon 

There was no need for extensive training, and everything is so straightforward. Preferences and information are accessible at all times. It's great going to a safeguarding meeting with social workers, family and CQC inspectors because whatever they ask for or need, you can easily produce evidence.

tara-cross-mulberry-house
Tara Cross  Registered Care Manger, Mulberry House

PCS Care has massively made a difference. Notes are now more accurate and our teams don't have to remember what they've done because they record on the go. Notes automatically update charts, reports and plans so we can see information instantly.

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Amy Cottingham Training Manager, Quality Reliable Care
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The PCS solutions for mental health support services

Every service is different, but most are working towards the same goals: supporting wellbeing, managing risk, delivering person-centred support and helping people achieve positive outcomes.


PCS Care UI

Record and evidence person-centred support 

PCS Care helps your team log support consistently and maintain detailed notes. Reporting and insights help you identify patterns and respond more quickly, and gain clear visibility across your organisation.

PCS Care
PCS eMAR UI

Manage medication safely

PCS eMAR helps your team administer medication safely, reduce risk and maintain accurate records.

PCS eMAR
PCS Wellbeing UI

Support wellbeing and meaningful engagement 

Meaningful activities, routines and positive experiences can all support mental wellbeing. PCS Wellbeing helps you plan engagement, track participation and record outcomes. 

PCS Wellbeing
PCS Family UI

Keep families informed and involved 

PCS Family helps you share updates, maintain communication and build trust through transparency. 

PCS Family

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Case studies

See how mental health
services use PCS

Living Horizon
How PCS helped Living Horizon monitor risk and evidence support for people with complex needs
Waqas Rehman, Living Horizon
Waqas Rehman Owner and Registered Manager, Living Horizon

FAQs | PCS for mental health services

The right technology helps your team spend less time on admin and more time supporting people. Tech isn’t just about recording and storing notes – PCS gives managers better visibility of support and outcomes, and how your service is performing overall.

The earlier you identify changes in behaviour, wellbeing or engagement, the easier they are to address. PCS Care provides real-time visibility and reporting that help your team spot patterns and take action sooner.

Good person-centred support should be visible in your records, reporting and outcomes. PCS Care helps you record goals, preferences, support provided and progress over time.

Accurate records and reporting make it easier to show the difference your service is making. PCS Care helps you build a clear picture of the support you provide and the outcomes being achieved.

When everyone works from the same information, support becomes more consistent. PCS Care helps teams access accurate information quickly, improving communication and continuity of support.

You can use PCS Family to help relatives stay connected through updates, messages and shared information. Families gain greater reassurance while your team spends less time responding to routine enquiries.

The best systems make accurate record keeping part of everyday support. PCS Care helps staff record information in the moment, reducing duplication and making it easier to maintain complete, compliant records.

Many of our solutions have evolved alongside providers supporting people with mental health needs.

PCS Care helps you record person-centred support, outcomes and risks while maintaining accurate records, reporting and audit trails.

PCS eMAR helps you maintain safe medication management, where required.

PCS Wellbeing helps support engagement and wellbeing.

PCS Family strengthens communication with families and support networks.

These are just some of our most popular solutions. We offer a range of other solutions, so there's plenty more to explore depending on what your organisation needs.

Many of our customers already deliver outstanding support. We help you evidence the difference you're making, reduce administrative pressures and gain greater visibility across your service.

Tell us your challenge. We'll show you how PCS can help.

Talk to us about the people you support, your team and your organisation. We'll show you how PCS can help you deliver person-centred mental health support while maintaining the visibility, consistency and confidence needed to run a safe and successful service.

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