PCS Care - Digital Care Planning System
Deliver safer, more consistent care across
every home
PCS Care is the UK’s most widely used digital care record. One way of working, whether you run one home or one hundred.
Trusted by thousands of leading care providers
Proving safe, consistent care gets harder as you grow
You’re under pressure to deliver safe, consistent care and prove it daily. But variation, manual processes and limited visibility make it hard to stay confident and inspection‑ready.
Different teams and different processes create variation in how care is recorded
Evidence is either hard to find, fragmented or incomplete, turning inspections into
high‑stress events.
Without real‑time oversight across every home, it’s difficult to spot issues early
and act with confidence.
Deliver personalised care with clarity and consistency
Create structured care records to standardise without generalising. Residents receive personalised support, and teams gain more time for the personal touches residents and families expect.
Be ready for inspection anytime
Keep accurate, complete records as care happens, so your evidence is always up to date and inspections feel calm and well prepared in every home
See risk clearly across every home
Access real-time insight across every home, helping your team spot issues earlier, act faster and lead with confidence.
How it works
PCS Care guides your teams through everyday care with clear, structured workflows. From planning to recording and reviewing care, everything is captured consistently as it happens.
Create personalised care plans
Build clear, structured plans tailored to each resident.
Follow guided daily workflows
Carers log tasks and observations quickly and confidently on handheld devices, using simple, icon‑led steps.
Record care accurately as it happens
Capture observations consistently, without relying on free text. Reduce errors as carers log notes in the moment, rather than writing up later.
Track care, risks and outcomes
Leaders see how care is going across the home or group, and where support is needed.
Review and continually improve care
View clear, easy-to-understand reporting to drive ongoing quality improvements.Transform the care your teams record everyday into evidence you can use
With PCS Care, your team records care the same way everywhere which means you get consistent, comparable insights.
Structured inputs make reports accurate, comparable and always audit‑ready. Track quality and evidence care with confidence.
We use our deep, structured care data to help you uncover patterns, strengthen decisions and drive improvements.
Compare performance on 100+ metrics against similar homes locally and nationally with PCS Intelligence
Our unrivalled dataset powers insights helping you to spot patterns early, so your team can make well-informed decisions sooner.
Case studies
PCS Care is a fantastic piece of software that I highly recommend. Being accredited by the NHS Transformation Directorate and on the Assured Supplier list gives me confidence that PCS has been assured at the highest level.
We often hear from our carers how PCS has transformed their days. One told us how she used to dedicate the last hour of each shift to paperwork. Now, one minute before she’s due to go home, she’ll find herself playing carpet boules with residents instead. She'd never have been able to do that before.
Pricing that scales with you
Priced on the beds you manage, with the flexibility to grow when you're ready.
Explore more PCS solutions
Run a safer home. Build a more confident workforce. See clearly across every home. PCS solutions cover staffing, medication, training, family and life enrichment, so you can add what your homes need next.
PCS Resource
Match staffing to resident needs, improve workforce planning, and support regulatory compliance
PCS eMAR
Simplify medication administration and ordering, minimise errors, and enhance workflows.
PCS Wellbeing
Turn everyday activities into measurable wellbeing outcomes for every resident.
PCS Family
Keep families close, informed and reassured about the care their loved ones receive.
PCS Learn
Turn training into a trackable system that evidences staff readiness for the care they deliver.