Case studies
See how care providers improve quality, reduce operational pressure and gain visibility across their organisation with PCS.
PCS helps Amicura bring consistent care planning to every home
PCS Care helps Amicura standardise care recording across its homes. Teams record care more easily while managers gain clearer oversight.
PCS helps Ashfields evidence outstanding care
Ashfields captures more detailed care records with PCS Care. Managers gain clearer oversight while staff spend more time with residents.
Better dementia care starts with better information
B&M Care is a family-run care provider with 27 homes across the Home Counties. The group supports 1,340 residents, around 90% of whom are living with some form of dementia.
Keeping families close to daily life at Belong Warrington
Belong Warrington Care Village supports people across 72 suites in six households, with specialist 24-hour care including nursing and dementia care. The village also has 18 apartments where people can live independently.
Supporting people with learning disabilities to work towards their goals
Care Consult ID uses PCS Care to keep care plans, risk assessments, goals and daily notes close to the people delivering support, helping staff evidence progress and provide more personalised care for adults with learning disabilities, autism and complex needs.
Helping Caring Homes strengthen care records across 21 homes
Caring Homes strengthened care records across 21 homes by giving staff a faster way to capture notes during the shift. With PCS Care, teams saved up to two hours per shift, per staff member, while improving the evidence managers and quality teams need to support care with confidence.
Connecting care, wellbeing and daily operations across Dovehaven’s homes
Dovehaven brought care records, wellbeing, feedback and pain assessment into a more connected way of working across 23 homes. With PCS Care, PCS Wellness, Digital Reception and the PainChek integration, teams have clearer information to evidence care, support residents and manage quality across the group.
Ten years of clearer care, safer medication and outstanding standards
Fewcott House has built a long-term digital foundation for Outstanding care. With PCS Care, PCS eMAR, PCS Learn, Digital Reception and Nursecall Messaging Service, the team can connect care records, alerts, medicines, visitor information and staff development in one clearer way of working.
Safer medicines, stronger care evidence across Graham Care Homes
Graham Care Homes uses PCS Care and PCS eMAR to bring care records and medication data closer together across seven homes. With safer medicine administration, richer care notes and clearer reporting, teams can reduce risk, evidence care more confidently and build a better view of each resident’s support.
Meaningful activities for every resident at Kingsmead Care Home
Kingsmead Care Home uses PCS Wellbeing to create activities that residents can enjoy in different ways, whatever their needs, interests or abilities. With ready-made ideas, themed resources and flexible activity support, the team can make wellbeing easier to plan while giving more residents the chance to take part in daily life.
Connecting care, medication and operations at Larchfield House
Larchfield House uses PCS Care, PCS Medication , Digital Reception and Nursecall Messaging Service to bring key care and operational information together in one connected way of working.
Why LifeCare switched to a care planning system built for its full care journey
LifeCare switched to PCS after reviewing around 15 care planning providers and finding that other systems did not meet the full needs of its growing care model. With PCS Care and access to PCS’s wider connected care services, LifeCare now has clearer records, more consistent reporting and a digital foundation that supports residents across retirement villages and nursing homes.
Clearer risk monitoring for complex care at Living Horizon
In specialist mental health and learning disability care, clear risk information matters. Living Horizon uses mCare to monitor support, evidence care and share trusted reports with professionals.
How Loveday Kensington uses PCS to strengthen care quality, safety and operational oversight
In a premium care setting, quality depends on having the right information at the right time. Loveday Kensington uses PCS to evidence care, plan staffing and strengthen oversight across safety, feedback and medicines.
The digital support behind Minchenden Lodge’s Outstanding care
Minchenden Lodge has maintained its CQC Outstanding rating since 2019. With PCS Care and PCS Wellness, the team can evidence care more clearly, reduce admin and create more meaningful activities for residents.
Giving Mulberry House clearer oversight for specialist learning disability care
In a large specialist home, care teams need quick access to the right detail. Mulberry House uses PCS Care to strengthen care planning, improve visibility and evidence support for adults with learning disabilities and complex needs.
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How Orchard Care Homes achieved a new standard of excellence in care planning with PCS
Across 23 homes, Orchard Care Homes needed care information that was easier to record, review and act on. With PCS Care, GP Connect and the PainChek integration, teams can capture richer care notes, access medical information faster and support safer, more informed care.
A clearer view of daily care at Rosemary Lodge
Rosemary Lodge needed care information that was easier to record, share and act on during each shift. With PCS Care, Nursecall Messaging Service and Digital Reception, the team can improve handovers, track observations and keep daily care running more smoothly.
Smarter staffing, stronger evidence and less pressure on agency cover
Royal Star & Garter needed a clearer way to evidence resident dependency and make confident staffing decisions. With PCS Resource working alongside PCS Care, teams can use trusted care data to plan staffing, support compliance and reduce reliance on agency cover.
Making everyday progress visible for people with learning disabilities
Quality Reliable Care uses PCS Care to make everyday progress easier to record, recognise and build on for people with learning disabilities. With clearer care notes, goal tracking and personal routines in one place, teams can evidence support more easily and help each person move towards greater confidence and independence.
PCS helps WCS Care make sure every shift builds on the last
WCS Care uses PCS to record ten times more care interactions across 13 homes. Carers save up to 90 minutes daily while staying closer to residents.
Peace of mind for families at West Gate Nursing Home
When families cannot always be there in person, regular updates matter. West Gate Nursing Home uses PCS Family to share care notes, photos, messages and video calls with relatives.