How we help | Residential care

Create a home where residents and staff thrive

PCS helps your team balance great resident experiences with safe, consistent care. Spend less time on admin and more time supporting residents, while behind the scenes you're organised, compliant and in control.

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Trusted by thousands of leading care providers

300,000+ residents
5,500+ UK care homes and organisations
5B+ care notes recorded per year

Built to solve the everyday challenges of residential care

Our founders saw how the right technology could help care teams deliver better outcomes for residents. Today, we help residential care homes spend less time on admin, maintain safe and compliant services, and create more time for residents.

Every solution we develop starts with the same goal: to help you deliver great care while making the day-to-day running of your home easier and less stressful.

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The PCS solutions for residential care

Every residential care home is unique, but most work towards the same goals: delivering great care, supporting resident wellbeing, reducing admin and keeping families informed.

PCS Care UI

Deliver and evidence great care 

Record care consistently, reduce paper work and maintain accurate records. Reports identify opportunities for improvement and build a clear path to Outstanding.

PCS Care
PCS eMAR UI

Manage medication safely 

Support safe medication administration, reduce risk and maintain accurate records. 

PCS eMAR
PCS Wellbeing UI

Help residents stay active and engaged 

Deliver meaningful activities, support wellbeing and create positive experiences to improve quality of life. 

PCS Wellbeing
PCS Family UI

Keep families informed and reassured

Share updates, strengthen relationships and help families stay connected to daily life in your home.

PCS Family
PCS Intelligence dashboard

Gain next-level portfolio insights

Reporting, insights, intelligence and benchmarking across our solutions

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FAQs about PCS for residential care

Technology helps your team maintain accurate records, access information more easily and dramatically cut down the time you spend on admin. This frees up staff to support residents while helping your managers maintain oversight and compliance.
Connected systems reduce duplicate data entry, make information easier to find and simplify everyday processes. This helps free up more time for resident care.
Meaningful activities, strong social connections and a good understanding of residents' preferences all contribute to wellbeing. PCS Wellbeing makes it easy to plan, deliver and measure engagement more easily.
We designed PCS Family to help relatives stay connected to daily life in your care home through updates, messages and shared information. Because relatives can access updates online anytime, this cuts down the amount of time your team spend answering phone calls and emails.

Most care homes already use digital systems, but not all systems make life equally easy for your team. The simplest way to stay compliant is to make accurate record keeping part of everyday care, rather than a separate administrative task.

PCS Care makes it quick and easy to record care in the moment, reducing the risk of missing information and helping your team build complete, accurate care records as they go about their work.

Because PCS solutions are connected, information entered once can flow between care planning, medication management, wellbeing and family communication. That means less switching between systems, less duplicate record keeping and more confidence that your records are accurate, complete and ready for inspection.

Residential care homes are at the heart of what we do. Many of our solutions were developed (and continue to evolve) alongside care providers to solve the everyday challenges you face, from reducing admin and maintaining compliance to supporting resident wellbeing and keeping families informed.

PCS Care helps you deliver and record consistent care while maintaining accurate records, reporting and audit trails. PCS eMAR supports safe medication management. PCS Wellbeing supports resident engagement and quality of life. PCS Family helps keep relatives informed and reassured. These are just some of our most popular solutions. We offer a range of other solutions, so there's plenty more to explore depending on what you need.

Many residential care homes already deliver excellent care. PCS solutions help you evidence that care, reduce administrative pressure and give managers greater visibility across your home or group.

Create a residential care home where everyone thrives

Talk to us about your goals for residents, staff and your organisation. We'll show you how PCS can help you create great resident experiences while staying organised, compliant and in control.

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