Digital Reception software system 

A digital reception system replaces traditional paper visitor books with a secure electronic sign-in process. Visitors, staff, contractors and professionals can sign in quickly while creating an accurate record of who is on site at any time.

Paper visitor books can be difficult to manage, easy to lose and time-consuming to review. Digital Reception gives you instant access to visitor records, improves security and creates a clear audit trail whenever you need it.

Digital Reception keeps a real-time record of everyone entering and leaving your site. This helps you know who is on the premises at any given moment and makes it easier to respond quickly in the event of an emergency.

Yes. Unlike traditional visitor books, where personal information may be visible to other visitors, Digital Reception keeps information secure and accessible only to authorised users.

Visitors simply select their profile type and scan a QR code using their smartphone. The sign-in process then transfers to their device, creating a convenient touch-free experience without the need to use a shared touchscreen. If the visitor doesn’t have a smartphone or don’t want to use the QR code, that’s fine, they can enter their details on the screen.

Yes. Digital Reception is highly configurable and allows you to create different profiles for visitors, relatives, staff, contractors, residents and industry professionals. Each profile can collect different information to suit what you need to record.

Digital Reception provides a clear record of who has visited your service and when. This gives you easily accessible evidence and visitor records whenever inspectors ask for them.

Yes. Digital Reception integrates with PCS Care, allowing your team to see who has visited a resident and creating a richer picture of the support, engagement and interactions taking place within your service.

Yes. You can invite visitors and relatives to provide feedback before they leave. Feedback forms can be customised to meet your requirements and help you understand how people experience your service.

Positive experiences often lead to positive reviews. Digital Reception can help you gather feedback from visitors and families while their experience is still fresh, helping you strengthen your reputation and gain valuable insight into your service.

Digital Reception is designed for care homes, nursing homes, retirement living communities, supported living services and other social care settings that want a more secure, professional and efficient way to manage visitors.

Digital Reception helps make sign-in and sign-out faster, more professional and easier to manage. You gain better visibility, stronger security, more reliable records and useful feedback, all without the limitations of a paper visitor book or a digital system that doesn’t integrate with your care management software.