Name: ResHub
Brand: Person Centered Software

Our resident experience tool (ResHub) is an easy-to-use, fully integrated ‘hub’ that connects residents, families, and care staff, elevating the daily resident experience.

A platform that meets your needs today while future-proofing your care organisation’s ever-changing needs.

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For the family

For all family engagement needs, allowing people to stay connected to their loved ones who are being cared for.

For your care staff

Allows care staff to enhance operations by having visibility into reports, having live information on resident insights, updating families proactively and spending more meaningful time with residents.

For the resident

Connects residents to the people in their lives that have an impact on their lived experience and daily wellness.

Lifestyle Calendar Management & Activity Tracking

Maximise resident participation in social events and activities at your care home by sharing information with the customisable calendars, lifestyle lists, and easily accessible schedules.

See insights into resident participation levels, activity popularity and resident social engagement.

Auto publish digital calendars, while also having the option to brand, style and print calendars

Engagement & Communication Management

Bring your family engagement to the next level!

Share updates, Images & Videos: Staff can easily share moments, photos, videos & messages to family at an individual or family member level, truly connecting people to the daily journey that their loved one's experience within your service!

Scheduled video calls: Residents can easily keep in touch with loved ones wherever they are! Both family members and staff can schedule video calls, which are fully integrated into the platform requiring no other logins or apps to use! Push notifications notify staff/family of any call requests!

Concierge Services & Gifting Management

This truly unique module gives residents and family members the ability to order and pay for services such as salon appointments, room service ordering, customised TV packages and content to services outside the community with the click of a button.

Residents love this because it simplifies any ordering process; family members love it because it allows them to purchase gifts and services for their loved ones.

Survey Management

This simple-to-use survey creator with custom options, allows you to tailor surveys however you wish!

You can publish your surveys to residents and families with the ability to download and analyse your results!

Our survey templates align with the CQC's evidence category, 'People's experience of health and care services', ensuring that you are collecting evidence that matters.

Digital Signage

Enhance information and communications across your care home with our integrated Digital Signage module.

The easy to use content creator allows for seamless tailored digital signage communications across each care home.

You can:

• Tailor content for different areas of the home

• Enable family members to view certain content via the FamilyHub app

What are the benefits of using a resident experience tool?

Residents, staff and families feel connected, valued and appreciated without being intrusive

Operational excellence across your home

Provides residents with an active role in their wellbeing

Enables staff to deliver a personalised experience based on residents’ needs

Intentional focus on the overall resident experience

Easy-to-use

Engages, enables and empowers your care organisation to create the exceptional experience your residents deserve

Helps to reduce feelings of loneliness and involve families in a loved one's life more efficiently

Boosts occupancy

Reduces administrative work for care staff, making their lives easier

Improves resident satisfaction and extends length of stay through data-driven resident-centric care

How ResHub helps care homes to achieve greater regulatory compliance

Achieve outstanding results with ResHub.

Promoting empowerment in health and social care: Person Centred Software acquires ResHub

Enabling residents to plan their days their way.

Can care home residents still see their loved ones if there's an outbreak of infection?

Supporting residents to keep in touch.

Introducing the Family Engagement Module, the new and enhanced Relatives Gateway platform

A tool that connects residents, families, and care staff, elevating the daily resident experience.

Tackling loneliness in care homes

Why people in care need to stay in touch.

Discover ResHub: Our brand new platform to enhance your care home resident experience

Watch the recording of our webinar, hosted by ResHub CEO Sean McLoughlin, to discover more about ResHub's offering and how it can work for your care home!

Digital Care System

Our system allows for flexible integration with a wide variety of our partners, providing you a complete ecosystem of care.

Find out more

ATLAS eMAR

ATLAS is the only electronic medicines management system in the UK proven to increase resident safety and improve care home efficiency

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Digital Reception

Digital Reception is a front of house e-reception book for visitors, staff and residents.

Find out more

Wellbeing & Activities Platform

24-7 access to content created by experts in wellbeing, mental health, dementia, nutrition and more!

Find out more

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Join Our Community

Resident Experience Tool

Focusing on 3 main users within your care setting

For the family

For your care staff

For the resident

Customise your resident experience

Daily Care Updates

Lifestyle Calendar Management & Activity Tracking

Engagement & Communication Management

Concierge Services & Gifting Management

Survey Management

Digital Signage

What are the benefits of using a resident experience tool?

How ResHub helps care homes to achieve greater regulatory compliance

Promoting empowerment in health and social care: Person Centred Software acquires ResHub

Can care home residents still see their loved ones if there's an outbreak of infection?

Introducing the Family Engagement Module, the new and enhanced Relatives Gateway platform

Tackling loneliness in care homes

Discover ResHub: Our brand new platform to enhance your care home resident experience

Book a consultation today!

Digital Care System

ATLAS eMAR

Digital Reception

Wellbeing & Activities Platform

Awards and associations