Janina John, Regional Support Manager for the South West, discusses the impact PainChek has had on the wellbeing of dementia residents.
As a registered nurse, when I started working with Harbour Healthcare in 2019, I was working as a care home manager, and now I am working as a regional support manager for the homes in the South West. As such, a big part of my responsibilities includes ensuring that the care staff have all the tools and support they need to provide the best person-centred care possible. Another responsibility I have is identifying any possible new ways of working or new techniques or technologies to implement to provide the best quality of life possible for residents.
This is why I was so interested in PainChek. After watching a webinar hosted by Person Centred Software about PainChek’s benefits and functionalities, I got the ball rolling on implementing it across our homes because I recognised the big impact it could have on resident quality of life and the benefits it could bring to the way in which we are able to provide care to residents.
Despite the fact that we were very quick to see what a positive impact PainChek would have on providing person-centred care for our residents, there is always a learning curve that a team must go through. It’s always a challenge to introduce a new way of working, whether it’s implementing a new process or it’s implementing a new step in that process. But what really helped us was the training days that PainChek provided. Once we were shown how to use the product, it was easy for us to pass those learnings onto the other teams in other regions.
I believe that for a new technology to really run smoothly and start having a positive impact immediately, everybody has to be totally on board, and they must understand how the system works. These things don’t always run completely smoothly and there are always issues when implementing a new technology, no matter how good it is or how easy it is to use, but with PainChek we had all the tools we needed to make sure that the implementation process was as quick, as streamlined, and as straightforward as possible.
It took a couple of weeks but once everybody had been through the training, we really got going with PainChek and we could see straight away how useful it was, not just in our ability to help with the pain of our residents but how we were able to evidence care too.
PainChek takes the guesswork, and the concern, out of pain assessments and corresponding responses.
Regional Support Manager for the South West, Harbour Healthcare
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