Frequently Asked Questions

Want to learn more about our products and services?
Or maybe you are curious about how the care sector is being digitised? 
 

Below you will find the answers to the questions we get asked
the most or that we think could be helpful!  

Digital Care Planning

What is Care Planning?

Care planning is the act of creating a care plan which details how to care for someone. Care planning allows care providers to understand why a resident is receiving care along with other important details such as: 

  • Personal details
  • Medical history
  • Their preferences (likes and dislikes)
  • How support should be best provided. 


Find out more

What is care management software?

Care Management software allows care providers to manage all aspects of care in one place. From creating and managing person-centred care plans to risk assessments, charts and much more.   

Care management software allows you to complete the end to end process including the recording of care to the reporting and analysis which ensures you are ready for CQC inspections and other audits.  

How do I go digital with my care plans?

Going digital with your care plans does not have to be daunting! The person Centred Software Digital Care Planning system is designed for ease of use!  

We currently implement our Digital Care Planning System in over 70 care homes monthly. Since 2015 we have implemented our system in over 3590 care homes.  

To achieve this, we follow a tried and tested implementation methodology that enables care homes to go live with the system after an hour’s initial training on our care app. This is followed up by shorter training sessions for senior staff around the digital care planning process. 

To find out more and speak to one of our specialists, please click the button below and fill out our short form. 

 

You can also visit our Digital Care Planning page to find out more about our features and benefits.

View all

Medication Management (eMAR)

How does an eMAR system work?
  • Using a handheld device, care staff can log in to see what medication is due per resident. 
  • Using barcode technology staff can ensure all medication rights of the resident are upheld. 
  • Bringing together the pharmacy, GP and care home in one place allows for efficient reordering of medication. 
  • eMAR systems integrate with many other systems, such as care planning, pain management and medicines information services. 

Watch a 60 sec video of how Person Centred Software’s eMAR system works. 

What is eMAR in healthcare and social care?

eMAR systems remove the need for paper-based MAR charts. Digitally linking care homes to GP’s and pharmacy dispensing systems, giving care providers a safe and efficient way to request medication directly from GPs, and manage their medication rounds. 

eMAR systems help organisations transform how residents and carers experience and deliver care, from tracking medication administration to managing stock and inventory medications in real-time. Person Centred Software’s eMAR system, an NHS-accredited system, massively decreases the potential risk of medication errors. It also gives carers more time to spend with residents instead of completing and checking paperwork or making phone calls regarding medication. 

One of the advantages of eMAR in health and social care is its flexibility; resident records are stored on a centralised, digital system, allowing for easier access among staff. Care home residents tend to have multiple medical conditions and therefore require specific types of medication. It is essential that all staff can access resident records so they can tailor care to individual residents’ needs.  

How can an eMAR system help improve CQC ratings?

Having an eMAR system in place will always help your organisation be ready for a CQC inspection at any time.  

Person Centred Software’s eMAR system supports CQC audits and guidelines by allowing care staff to: 

  • Provide evidence when it comes to CQC inspections. 
  • Provide CQC inspectors with detailed information which is easy to interpret and follow. 
  • Give CQC a good understanding of the level of care residents are receiving 

It has been shown that eMAR systems significantly improve CQC ratings because it gives care providers and CQC all the information they need, making it easy to keep an audit trail.  

With Person Centred Software’s eMAR, you can demonstrate to the CQC that your organisation is safe, responsive and well-led in your medication administration. 

View all

Wellbeing and Activities

Superior Inbound Material

Quickly and efficiently build the materials you need to support your inbound marketing strategy. Drag and drop building blocks including testimonials, forms, calls-to-action, and more.

Light Years Ahead

Sprocket Rocket lets you transform your rapid prototype into a beautiful design by adjusting every aspect to fit brand standards.

Enhanced User Experience

Collaborate seamlessly across devices from wherever you may be – whether you’re in the office, on the go, or making last-minute changes before your next meeting.

From start-to-finish, the design and strategy team provide all of the guidance and expertise necessary to build a high-conversion website.

View all

Visitor management

Superior Inbound Material

Quickly and efficiently build the materials you need to support your inbound marketing strategy. Drag and drop building blocks including testimonials, forms, calls-to-action, and more.

Light Years Ahead

Sprocket Rocket lets you transform your rapid prototype into a beautiful design by adjusting every aspect to fit brand standards.

Enhanced User Experience

Collaborate seamlessly across devices from wherever you may be – whether you’re in the office, on the go, or making last-minute changes before your next meeting.

From start-to-finish, the design and strategy team provide all of the guidance and expertise necessary to build a high-conversion website.

View all

Maintenance management

Superior Inbound Material

Quickly and efficiently build the materials you need to support your inbound marketing strategy. Drag and drop building blocks including testimonials, forms, calls-to-action, and more.

Light Years Ahead

Sprocket Rocket lets you transform your rapid prototype into a beautiful design by adjusting every aspect to fit brand standards.

Enhanced User Experience

Collaborate seamlessly across devices from wherever you may be – whether you’re in the office, on the go, or making last-minute changes before your next meeting.

From start-to-finish, the design and strategy team provide all of the guidance and expertise necessary to build a high-conversion website.

View all