Making audits and inspections easier for care providers

The UK's social care sector is heavily regulated to protect those receiving care and operates within a complex regulatory framework that includes legislation, regulations, and guidance from various regulatory bodies, such as:

Care organisations must effectively navigate this regulatory framework to operate in accordance with legal requirements. This is essential for ensuring compliance with laws and regulations, delivering high-quality care to individuals, and safeguarding the overall wellbeing of people using the services

mCare is designed to support care providers in all aspects of their work. The system offers a wide range of features, from fluid and nutrition monitoring and post-fall assessment tools to pain assessment scales, group reporting and audit tools and much more!

One important feature of mCare is its ability to assist care providers in efficiently capturing information at the point of care. The Care Delivery App, an element of mCare, allows care staff to record care notes, which automatically update charts, reports, care plans and many other features in real-time throughout the system's central portal, which can be viewed anytime by anyone with access. 

This streamlines the process, allowing accurate and detailed reports to be generated. These reports can then be used to provide evidence of the quality of care delivered to regulators.

'As a recipient of the Care Home Awards, we are very proud to be recognised as one of the Top 20 Care Home Groups and one of the Top 20 Care homes in the South West; we take responsibility for our residents, families, and care teams seriously, and are committed to providing the highest quality care possible.

From the very start, we have used mCare across all our homes, which gives our carers all the information they need to provide the best care to our residents.

The system is easy and quick to use, and our carers can record the care as they deliver it in real-time. From a management position, it's great, as we always have a complete overview of what's happening across our homes. mCare has also helped our audits to be much more manageable and helped with compliance and safeguarding, as the system gives us all the information we need to show the CQC.''

Chris Babington, CEO at Elmfield Care