Engaging with family

Relatives Gateway  

Engage with relatives and share important moments 

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PCS Relatives

What does the Relatives Gateway feature do?    

The Relatives Gateway feature enables relatives to communicate more easily with their loved ones through direct messaging and the ability to share photos in a personal gallery.     

With Relatives Gateway, care workers can keep relatives informed of how their relative is doing by sharing a summary of the care provided and their general mood.  

What are the benefits of using Relatives Gateway? 

  • Engage with residents’ relatives without having to schedule calls    
  • Share meaningful moments through the picture gallery   
  • Spend more time caring for residents, knowing that families are being automatically updated on their loved one’s care and happiness that day