Digital Vs Paper Records

Which is better?

Driving Outstanding Care

Using Digital Records


  • Saves the resident from having to recall their medical history, medication and other recorded information as care providers are already able to access this information with a digital care system.
  • Quick access to residents’ records
  • No need for internet access - when recording care notes in the home, if you hit a spot that is not covered by Wi-Fi, you can continue writing and saving care notes. Once the device comes back online, the care notes will sync back to Monitor.
  • A digital care system allows you to enter residents’ records on your computer via keyboard or voice commands. This makes your records easier to read so others involved in your residents’ care won’t misunderstand your notes and make mistakes.
  • When you add entries to a digital care system, the older versions of your care notes don’t disappear. Instead, all old care notes are preserved with a timestamp, and all modifications are timestamped as well. This allows you and your care team to view a resident’s complete care history. You’ll know what’s been done, what has and hasn’t worked, and what to do next.


  • Cost



Using Paper Records


  • Care providers are familiar with how to create, complete and store paper records.
  • Low initial costs - paper records only require paper, a printer, file folders and a file cabinet. The combined cost of these items is typically less than the implementation fee and monthly rates for a digital care system. However digital care systems lead to lower medical records retention costs over time.
  • No need for internet access


  • Physical storage limits: The amount of space you have for your residents’ records depends on the size of your filing cabinets. If you run out of space, you might find yourself storing your records offsite at a warehouse – an arrangement that could cause problems if you need to access records in an emergency.
  • Takes a while to access a residents’ record, especially if it’s been filed incorrectly.
  • If your staff have illegible handwriting and it’s hard to read the paper records, you have a problem.
  • Paper records are constantly being updated and revised. It’s hard to make these amendments on paper without making the records messy. Alternatively, you could print new copies of your records, but your file folders will quickly become too large to handle.
  • Paper medical records rarely survive fires, natural disasters or other catastrophes. The result is a complete loss of residents’ records with no backup. Additionally, physical locks to filing cabinet doors are often easier to breach than digital security infrastructure.
going digital

Digital Care Records

What you need to know about going digital

What you need to know


Information on funding

paper vs digital

Digital vs paper

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Where to start

book a demo

Booking a demo

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