‘We found there were systems in place to assess and record risks for people. Electronic care plans we viewed included a range of risk assessments. The care plans we viewed had been uploaded on an electronic system which meant staff were uploading information as and when they were delivering care on a phone.’
‘There were risks detailed within care plans we viewed including people’s risk of malnutrition, falls and moving and handling. Staff confirmed anything which was a risk was “flagged” to them on their phone for them to be aware.’
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