‘The electronic care planning system had been embedded at the service. Care staff were confident in recording information about all aspects of a person’s care on a hand-held devise at the point of delivery. This gave a clear picture of the care that had been provided to each person, at what times and by which member of staff. Staff said this helped them to organise and prioritise how they supported people.’
‘Senior care staff and nurses accessed this information on a daily basis to ensure people’s care needs were met such as ensuring people had received sufficient food and fluids and to identify any increases or decreases in their weight. They said the information gave them a good overview of people’s changing needs and they were alerted to any tasks or checks that had not been completed so that they could be addressed. Care records were updated as changes occurred so that there was an accurate record of people’s care and treatment.’
