‘The electronic recording system enabled the registered manager to monitor each person’s diet, and to prompt staff to encourage people to eat and drink more if they were at risk. The registered manager told us the focus on hydration had reduced urine infections which meant people’s health and wellbeing was being managed.’
‘People’s records were stored electronically and on hand held devices which we were told by staff, were locked away at the end of a shift.’
‘People had individual electronic care plans which included people’s sensory needs that had been assessed and recorded in their care plans, what support or equipment they needed to enhance their ability to communicate effectively.’
‘People’s daily records were available on the hand-held devices staff used to make sure all staff knew of any changes in how people were supported or cared for.’
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