Dewar Close

 Outstanding  

August 2019

 

Inspection Report

‘Staff communicated effectively with each other and shared information through the electronic care records and during handover meetings. This meant staff knew what was happening in people’s lives and when changes had occurred that might affect their support needs.’

‘The provider invested in new innovative technologies, such as electronic care records, which they had introduced in 2018. Staff had immediate access to all the information they needed about each person. The system had improved efficiency as staff could update people’s records as they supported them. When actions were required reminders were sent to staff minimising the risk of tasks being forgotten. All the information staff entered was instantly available to the duty manager, people and their relatives if they wished. As people’s needs changed, their care plans were updated to respond to any changes.’

Other Reports

Ashbourne Lodge

Outstanding

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Spencer Grove Care Home

Outstanding

VIEW REPORT >

Chelsea Court Place

Outstanding

VIEW REPORT >
View all Reports

Awards and associations

better-healthcare-award2019
care-england-award
care-sector-award2020
cha-award
cha-award2020
deloitte50-award
health-tech-digital2020-award2020
laing-award
leaders-in-care-award
ncf-award
sca-award
tech-track-award2020
Person_Centred_Software_2022_Certification_Badge