Engaging with family
Engage with relatives and share important moments
As of October 2024, we will be replacing Relatives Gateway with the Family Engagement Module, which offers enhanced features, a better user experience, and much more!
What does the Relatives Gateway feature do?
The Relatives Gateway feature enables relatives to communicate more easily with their loved ones through direct messaging and the ability to share photos in a personal gallery.
With Relatives Gateway, care workers can keep relatives informed of how their relative is doing by sharing a summary of the care provided and their general mood.
See how Belong Warrington Care Village and West Gate Nursing Home have used Relatives Gateway in their care homes.
Helena highly recommends the Relatives Gateway as it offers her reassurance to be able to see a daily snapshot of how her mum is doing
Helena
Relative, Coxbench Hall
Alison is proud that care staff are able to show their commitment and care for residents to relatives who live around the world
Alison Redhead
Registered Manager, Minster Grange Care Home
Vic Rayner on Channel 4 talking about our Relatives Gateway that has been keeping families and loved ones connected
Vic Rayner
Executive Director, National Care Forum
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