PCS Intelligence
How to become an agile care leader
And get around your biggest benchmarking roadblocks.
The benchmarking roadblocks holding your care home back
PROBLEM
The Broken CompassYou can't make accurate quality decisions when your data only compares you to yourself. It's like navigating with no true north. Without benchmarks, you have no way to see how your progress compares nationally.
Caring Homes
PROBLEM
The Faulty SpeedometerYou can't improve your care outcomes if you think you're performing well while lagging the region. A 5% drop in incidents feels like success, until you realise the national average dropped 15%.
Lifecare Residences
PROBLEM
The Free-Text Flat TyreYou can't prove your home's value to local authorities and regulators when care observations are trapped in unstructured, incomparable free-text notes.
Loveday & Co
Sheffield Care Home
Turning a lagging Infection Control score into a top quartile result in just one quarter.
The Challenge
The care home was delivering consistent care, but had no way to see how their Infection Control metrics compared with other homes. Without external benchmarks, they had no visibility that their infection prevalence sat well behind the regional and national average.
Closing the gap with PCS Intelligence
By connecting to PCS Intelligence , the home mapped their daily performance against 2,821 national homes. The platform surfaced the −11 point gap, giving the clinical team the objective data needed to focus their efforts.
The Impact
Targeted action: with the gap identified, managers adjusted hydration routines and hygiene protocols for high-risk residents.
Measurable outcome: within 90 days, the targeted interventions moved the home's performance by 20 points total, landing at +9 above the national benchmark. They now have objective proof of high-quality care for regulators and families.
The predictive care path
From reactive interventions to proactive prevention.
Resident Rosie eats 22% less at lunch, sleeps 1 hour longer, and visits the toilet less. Unnoticeable to the naked eye in isolation.
PCS Intelligence compares these micro-changes against 21 billion structured care notes, matching the pattern to 3,847 similar cases.
PCS Intelligence predicts an early UTI risk with 94% accuracy, up to 4 days before symptoms appear or a crisis happens.
PCS Intelligence suggests a fluid watch and urine test. The care professional reviews, adjusts, and puts the plan into action. The UTI is treated early, avoiding a fall and a hospital admission.
Trusted by thousands of leading care providers
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Digital Reception
Manage visitors, staff and contractors with a simple, touch-free sign-in system. Improve security, capture feedback and maintain a complete visitor record without the paperwork.
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Send nurse call alerts directly to your team’s devices. Connect alerts with care records for deeper insights and stronger evidence.