‘A computer based systemhad been installed and staff had started to use this just before the inspection. The information recorded in the written care plans used previously was being transferred and, daily records were completed using the hand held devices by senior care staff. One member of staff said, “It is much better, we just add the information on the mobile and it is linked directly to the computer in the manager’s office. So he knows exactly what we are doing, which is really good.” The registered manager said the system was set up so that he could monitor people’s daily records remotely, including from home and, audit the care plans to ensure they were completed correctly. ‘
