PCS Infrastructure and Sub-processors

Published: April19th 2023

Scope

This documentation describes the infrastructure environment and sub-processors for the PCS’s provision of the Services.

Capitalized terms used in this documentation are defined in PCS’s Master Services Agreement, Data Processing Addendum and/or other written agreement with Customer. In the event of conflict, the Data Processing Addendum definition shall prevail.

All Services

The following legal entities are engaged in processing Personal Data for all Services.

Entity Entity Type Location of Sub-processor Storage Location
Person Centered Software Limited PCS HQ United Kingdom N/A
Papworth Computer Software Limited PCS Affiliate United Kingdom N/A
Zendesk, Inc. Customer support tool  United States United States
Postmark Email tool for the Services  United States  United States & European     Economic Area
Status Page (Atlassian) Customer support notification tool   Australia   United States

 

Personnel contracted via an employer of record and deemed third-party sub-processors for the purpose of applicable 
privacy laws.

Full Name Country of Residence
Vilius Tarasevicius Lithuania

 

Digital Care Planning System

The following legal entities are engaged in processing Personal Data for Services branded as Digital Care Planning System.

Entity Entity Type Location of Sub-processor Storage Location
Microsoft Corporation - Azure Third Party Hosting Provider  United States European Economic Area
Papworth Computer Software Limited Customer support tool  United States European Economic Area
Titus E-Learning platform for Customers United Kingdom European Economic Area

Centrim

The following legal entities are engaged in processing Personal Data for Services branded as Centrim.

Entity Entity Type Location of Sub-processor Storage Location
Amazon Web Services, Inc. Third Party Hosting Provider  United States  United Kingdom
E-Caret Solutions Pty Ltd Third party Centrim Services provider  Australia N/A

ATLAS

The following legal entities are engaged in processing Personal Data for Services branded as ATLAS eMar, ATLAS CAPA and ATLAS  Pharmacy

Entity Entity Type Location of Sub-processor Storage Location
Amazon Web Services, Inc. Third Party Hosting Provider  United States  United Kingdom
Microsoft Corporation - Azure Third Party  Third party Centrim Services provider   United States  European Economic Area
 MessageBird  SMS tool for the 
 Services
 Amsterdam
 London
 European Economic Area
 Mailgun  Email tool for 
the Services
  United States United States & European Economic Area
 Agile Core LTD  Infrastructure support  United Kingdom N/A
 Hendry IT Consulting Limited  Mobile app support  United Kingdom N/A

Digital Reception

The following legal entities are engaged in processing Personal Data for Services branded as Digital Reception.

Entity Entity Type Location of Sub-processor Storage Location
Microsoft Corporation - Azure  Third Party Hosting Provider  United States  European Economic Area
Digital Reception Limited PCS Affiliate   United Kingdom N/A

Oomph

The following legal entities are engaged in processing Personal Data for Services branded as Oomph.

Entity Entity Type Location of Sub-processor Storage Location
Amazon Web Services, Inc.  Third Party Hosting Provider  United States  European Economic Area
Google Inc. Third Party Hosting Provider  United States  European Economic Area
 Vindico Third Party Oomph services Provider   United Kingdom N/A

Nursecall Messaging Services

The following legal entities are engaged in processing Personal Data for Services branded as Nursecall Messaging Services.

Entity Entity Type Location of Sub-processor Storage Location
Google Inc. Third Party Hosting Provider  United States  European Economic Area
 Blaucomm PCS Affiliate   United Kingdom N/A

 

PCS customers may subscribe to notifications of new sub-processors by sending an e-mail to legal@personcenteredsoftware.com.