This documentation describes the infrastructure environment and sub-processors for the PCS’s provision of the Services.
Capitalized terms used in this documentation are defined in PCS’s Master Services Agreement, Data Processing Addendum and/or other written agreement with Customer. In the event of conflict, the Data Processing Addendum definition shall prevail.
All Services
The following legal entities are engaged in processing Personal Data for all Services.
Entity
Entity Type
Location of Sub-processor
Storage Location
Person Centered Software Limited
PCS HQ
United Kingdom
N/A
Papworth Computer Software Limited
PCS Affiliate
United Kingdom
N/A
Zendesk, Inc.
Customer support tool
United States
United States
Postmark
Email tool for the Services
United States
United States & European Economic Area
Status Page (Atlassian)
Customer support notification tool
Australia
United States
Personnel contracted via an employer of record and deemed third-party sub-processors for the purpose of applicable privacy laws.
Full Name
Country of Residence
Vilius Tarasevicius
Lithuania
Digital Care Planning System
The following legal entities are engaged in processing Personal Data for Services branded as Digital Care Planning System.
Entity
Entity Type
Location of Sub-processor
Storage Location
Microsoft Corporation - Azure
Third Party Hosting Provider
United States
European Economic Area
Papworth Computer Software Limited
Customer support tool
United States
European Economic Area
Titus
E-Learning platform for Customers
United Kingdom
European Economic Area
Centrim
The following legal entities are engaged in processing Personal Data for Services branded as Centrim.
Entity
Entity Type
Location of Sub-processor
Storage Location
Amazon Web Services, Inc.
Third Party Hosting Provider
United States
United Kingdom
E-Caret Solutions Pty Ltd
Third party Centrim Services provider
Australia
N/A
ATLAS
The following legal entities are engaged in processing Personal Data for Services branded as ATLAS eMar, ATLAS CAPA and ATLAS Pharmacy
Entity
Entity Type
Location of Sub-processor
Storage Location
Amazon Web Services, Inc.
Third Party Hosting Provider
United States
United Kingdom
Microsoft Corporation - Azure Third Party
Third party Centrim Services provider
United States
European Economic Area
MessageBird
SMS tool for the Services
Amsterdam London
European Economic Area
Mailgun
Email tool for the Services
United States
United States & European Economic Area
Agile Core LTD
Infrastructure support
United Kingdom
N/A
Hendry IT Consulting Limited
Mobile app support
United Kingdom
N/A
Digital Reception
The following legal entities are engaged in processing Personal Data for Services branded as Digital Reception.
Entity
Entity Type
Location of Sub-processor
Storage Location
Microsoft Corporation - Azure
Third Party Hosting Provider
United States
European Economic Area
Digital Reception Limited
PCS Affiliate
United Kingdom
N/A
Oomph
The following legal entities are engaged in processing Personal Data for Services branded as Oomph.
Entity
Entity Type
Location of Sub-processor
Storage Location
Amazon Web Services, Inc.
Third Party Hosting Provider
United States
European Economic Area
Google Inc.
Third Party Hosting Provider
United States
European Economic Area
Vindico
Third Party Oomph services Provider
United Kingdom
N/A
Nursecall Messaging Services
The following legal entities are engaged in processing Personal Data for Services branded as Nursecall Messaging Services.
.webp)
