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PCS Care | Care monitoring

See what's happening across your home in real time

Gain complete visibility of care delivery, identify issues sooner and make confident decisions backed by live information from across your service.

Carer and manager review care monitoring dashboards

Trusted by thousands of leading care providers

300,000+ residents
5,500+ UK care homes and organisations 
5B+ care observations per year

Stay on top of care without chasing information

PCS Care brings together the information you need in one place. Monitor care delivery, review risk, track trends and access the records needed for audits, reviews and inspections.

Instead of spending time gathering information from multiple sources, you'll always have a clear view of what’s happening across your home.

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Turn everyday care records into meaningful insight

Every care interaction recorded through PCS Care contributes to a complete picture of resident wellbeing and home performance.

Automatically updated charts, records and reports help you identify trends, evidence good practice and spot areas that need attention.

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With real-time visibility, your team make better decisions

When information is accurate, accessible and up to date, it's easier to support your team, improve care quality and maintain compliance.

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Identify issues earlier

Spot trends, risks and changes before they become bigger problems 

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Stay inspection ready 

Access accurate evidence, reports and records whenever you need them 

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See care as it happens 

Monitor care delivery in real time across your home

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Reduce duplication 

Information updates automatically across PCS Care 

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Measure care quality 

Understand performance through clear reporting and dashboards 

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Support continuous improvement 

Use evidence to identify opportunities and track progress 

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Plan person-centred care 

Monitor routines, preferences and outcomes 

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Keep staff and stakeholders informed

Share trusted information across your organisation 

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How PCS Care helped
Belong achieve Outstanding

Claire Bibby explains how PCS Care improved visibility, strengthened evidence and supported the home's journey to an Outstanding CQC rating.

How it works – PCS Care monitoring

PCS Care transforms your everyday care records into meaningful information that helps your managers and teams stay informed and in control.

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Record care 

Staff record care using the PCS Care app


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View up-to-date data 

Charts, records and reports update automatically in real time

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Track what's happening

Monitor care, identify trends and review performance

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Take action quickly 

Make informed decisions and support continuous improvement

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What customers say

The PCS Care app has massively improved the safety of new admissions and alerted care workers of our residents' care needs. The system's icon-based interface is amazing and helps staff document care much faster.

Jo-Ann Liptrott Care Home Manager, Haslington Hall 

The app is really easy to use, our staff love it. The handheld device allows carers to record care using icons and voice recognition as they go. Our carers now record about 50 care notes per day per resident, whereas they used to record only about 5.

Ernie Graham  Founder and Owner, Graham Care 

As the app is icon-based and easy to use, staff save time on documentation, so they have more time to care. PCS Care has greatly improved the accuracy of our records and we can prove everything we do for our residents.

Adrian Hendry Director, Avondale Care Scotland 

My favourite thing about the system is how I can see missed and refused medication on the dashboard.

Melina Home Manager, Sussex House 
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Care monitoring is
part of PCS Care

PCS Care monitoring works alongside the PCS Care app to help you record care, monitor performance and maintain visibility across your service.

Gain the visibility to lead with confidence

See how PCS Care monitoring helps you stay informed, evidence good practice and support better outcomes for residents and staff.