Solutions to enhance resident experience 

Improving quality of life for those living in care 

We’re working hard to improve the mental, physical and emotional wellbeing of everybody living in care by creating a range of intuitive and person-centred products for care providers. 

Our solutions to enhance resident experience, part of our Connected Care Platform, have been designed to improve outcomes in wellbeing care and foster a greater sense of community, purpose and happiness. 

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Our resident experience solutions  

Our range of innovative solutions for resident experience consist of: 

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Oomph Wellbeing & Activities Platform

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SLIDE assessment

SLIDE Wellbeing

Download our free guide 

If you are looking for a comprehensive breakdown of how the solutions of the Connected Care Platform can enhance resident experience, then click below to download our guide.


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What is resident experience? 

Resident experience lies at the heart of person-centred care. When we talk about resident experience, we’re highlighting how residents experience the care provided to them. Resident experience means providing a higher quality of life for those living in care.  It means ensuring residents are always treated with dignity and respect and are provided with the necessary support to live their lives to the fullest. It's essential to ensure that they are able to continue leading meaningful lives. This might include providing meaningful activities or outlets for expression or continued learning, or it could even be something as simple as making time to sit down and a cup of tea with a resident.  

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It's important to ask these questions about the experiences of residents in care settings and similar environments: 

  • Are they happy?  

  • Are they fulfilled?  

  • Are they free from any unnecessary pain, discomfort and any other avoidable physical issues?   

  • Is there a sense of community around them? 

  • Is there a strong bond between residents and staff? 

  • Is there still a strong connection between residents and family, in so far as it’s possible or appropriate?  

As a care provider, if you can answer ‘yes’ to these questions and others like them, then you can be confident in the knowledge that you are enhancing the experience of care for those you support.  
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Why is resident experience important? 

It is important because how a resident experiences their care directly relates to their quality of life and happiness.  

To ensure the best quality of life for people living in care, as well as the best performance with regulatory bodies, then resident experience must be at the centre of everything care settings do, and everything they do must be geared towards enhancing resident experience.  

How our solutions for resident experience help to achieve greater quality of life 

Our Connected Care Platform brings together market-leading integrated solutions that connect and combine to help your care setting achieve the best possible resident experience. The platform’s resident experience solutions provide a hub for wellbeing, activities, family engagement, continued improvement and more, all in one place. 

For example, the Oomph! On-Demand Wellbeing & Activities Platform provides care settings with 24/7 access to over 3,000 activities created by experts in dementia care, wellbeing, nutrition and exercise. The platform enables those living and working in care to take part in specialised activities that are proven to boost the quality of life in care settings, and have been created specially based on individual needs, preferences and interests.  

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Our resident experience solutions also include our easy-to-use, fully integrated system, Reshub, which connects residents, families and care staff with the goal of improving the daily experience of care for residents. 

Reshub allows people in care homes to stay connected to their families and gives care staff access to real-time information on resident insights. This means they can update family members with relevant information on the care and happiness of their loved ones and spend more meaningful time with residents. 

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A significant element of ensuring the best possible experience for residents in care settings is to maintain a learning culture that always seeks to improve and develop based on feedback. This is what makes the SLIDE Wellbeing Assessment so important. With the SLIDE Assessment, care homes can take advantage of the guidance and support provided by experts in wellbeing care, who will assess the home and provide detailed feedback as well as a roadmap for improvement.  

Experience our resident experience solutions for yourself