CarerOS
The connected operating system for care teams
CarerOS brings every PCS solution together into one system, with one login and one shared record, instead of separate products that only partly talk to each other.
Webinar: see CarerOS in action
Join us for a live 20-minute walkthrough of CarerOS with Kate Colborne-Baber, our Programme Director of Connected Care. Bring your questions for the Q&A.
Digitisation made care homes safer and more efficient but it also created risk
Care homes run multiple system for each job: one for care planning, another for medication, others for staffing. The systems don't talk to each other, so the information is fragmented or hard to find.
The gaps between those systems increase the risk of missed tasks.
Logging in, switching systems and double entry take hours every week. That's time not spent with residents
Without integrated workflows and data, dangerous situations go unnoticed. Like a medication change that's linked to a missed meal
See what needs attention today
Stop searching every system. Today's tasks are already populated for you, so you can click once to action each one, and when it's done it leaves the list. Your carers record care exactly as they do now. CarerOS shows your team what needs attention, so they don't have to spend time searching.
The all-in-one system for your team
One list for the morning. See what needs attention by resident, then click to the task.
More joined up as solutions arrive. Each one adds its tasks to the list during 2027.
Care you can stand behind. Everything you record is in one place, ready for managers, families and inspectors.
The same picture of care in every home
When every home records care the same way, what you report to your board can be relied on. PCS Intelligence benchmarks each home against 5,000+ similar homes and shows your whole estate in one view, with evidence ready for commissioners and inspectors.
The solutions inside CarerOS
Every resident's care touches four areas: their care, their medication, trained staff planned around their needs, and their wellbeing and family. PCS Intelligence sits at the centre, bringing the evidence from all four together.
PCS Resource
Match staffing to resident needs, improve workforce planning, and support regulatory compliance.
PCS eMAR
Simplify medication administration and ordering, minimise errors, and enhance workflows.
PCS Wellbeing
Turn everyday activities into measurable wellbeing outcomes for every resident.
PCS Family
Keep families close, informed and reassured about the care their loved ones receive.
PCS Learn
Turn training into a trackable system that evidences staff readiness for the care they deliver.
CarerOS begins with PCS Care
If you're a PCS customer, you'll have access to CarerOS at no extra cost. We're currently integrating each solution into CarerOS, starting with PCS Care.
PCS Care and every other PCS solution are available now. Each PCS solution integrates with the PCS Care record.
PCS Care will be integrated into CarerOS by the end of 2026, at no extra cost to customers. This includes one login across PCS Care and PCS Intelligence, and a to-do list surfacing today's PCS Care tasks.
PCS eMAR, PCS Resource, PCS Learn, PCS Wellbeing and PCS Family join CarerOS one at a time. As each solution joins, its tasks appear in the CarerOS to-do list.
A day in the life
Follow one resident's day through the eyes of the carers using CarerOS.
Morning
Carers record care in PCS Care, online or offline. What they record feeds today's list.
Medication round
PCS eMAR updates the care record, so the team sees what each resident takes and when it was last given, without switching systems.
Handover
When a resident's needs change, PCS Resource picks it up and updates dependency scoring, so staffing matches real need.
Afternoon
PCS Wellbeing writes activity, engagement and happiness into the care record, so wellbeing counts as part of care.
Evening
PCS Family shows the resident's daughter what was planned and what happened in her mother's day, without a phone call to the home. The information was recorded once.
No extra cost
You pay for the solutions you use - CarerOS comes included with them.
No downtime, no data migration and no new system to learn. CarerOS sits across what your home already uses.
If you use a PCS solution, you'll receive CarerOS as we integrate each solution.
Managers get a to-do list and added care intelligence on top.