Skip to Content

CarerOS

The connected operating system for care teams

CarerOS brings every PCS solution together into one system, with one login and one shared record, instead of separate products that only partly talk to each other. 

Residents get ready to join an activity with a carer

Trusted by thousands of leading care providers

8,900+ care locations supported
300,000+ residents supported annually
290,000+ care team members supported

Digitisation made care homes safer and more efficient but it also created risk

Care homes run multiple system for each job: one for care planning, another for medication, others for staffing. The systems don't talk to each other, so the information is fragmented or hard to find.

icon01
Separate systems don't talk to each other well

 The gaps between those systems increase the risk of missed tasks. 

icon02
Joining the dots falls to the manager

Logging in, switching systems and double entry take hours every week. That's time not spent with residents 

icon03
Some risks only show when records are read together

Without integrated workflows and data, dangerous situations go unnoticed. Like a medication change that's linked to a missed meal

Previous slide
Next slide

What customers say

With PCS, being able to record notes at the point of care means that we’ve been able to save, on average, about 1.5 to 2 hours per shift, per staff member. This was huge for us.
Melissa Jeffery, Caring Homes
Melissa Jeffery Head of Customer Facing Technology and Special Projects, Caring Homes Group
With PCS Care, we found an all-encompassing system that actually achieves its goals and does everything you want it to do as a care management system.
Jonothan Leet
Jonathon Leet Director of Operations, LifeCare
We’re committed to innovation and delivering the highest standard of care to ensure every member enjoys an enriched and elevated life. PCS digital solutions greatly assist me in achieving these goals. 
Cheryl Baird
Cheryl Baird Position Director of Care Operations, Loveday & Co
Previous slide
Next slide

What needs attention today?

Stop searching every system. Today's tasks are already populated for you, so you can click once to action each one, and when it's done it leaves the list. Your carers record care exactly as they do now. CarerOS shows your team what needs attention, so they don't have to spend searching.

Carer and manager review care monitoring dashboards

The solutions inside CarerOS

Every resident's care touches four areas: their care, their medication, trained staff planned around their needs, and their wellbeing and family. PCS Intelligence sits at the centre, bringing the evidence from all four together. 
PCS Resource UI

PCS Resource

Match staffing to resident needs, improve workforce planning, and support regulatory compliance.

Read more
PCS eMAR UI

PCS eMAR

Simplify medication administration and ordering, minimise errors, and enhance workflows.

Read more
PCS Wellbeing UI

PCS Wellbeing

Turn everyday activities into measurable wellbeing outcomes for every resident.

Read more
PCS Family UI

PCS Family

Keep families close, informed and reassured about the care their loved ones receive.

Read more
PCS Learn UI

PCS Learn

Turn training into a trackable system that evidences staff readiness for the care they deliver.

Read more
Previous slide
Next slide

What changes for you team

One list for the morning. See what needs attention by resident, then click to the task.

More joined up as solutions arrive. Each one adds its tasks to the list during 2027.

Care you can stand behind. Everything you record is in one place, ready for managers, families and inspectors.

Carer and a resident chat at Beechy Knoll Care Home

A day in the life

Follow one resident's day. through the eyes of the carers using CarerOS

Icon user list

Morning

Carers record care in PCS Care, online or offline. What they record feeds today's list. 
device-mobile

The medication round

PCS eMAR by Camascope updates the care record, so the team sees what each resident takes and when it was last given, without switching systems 
Icon lightning bolt

Handover

When a resident's needs change, PCS Resource picks it up and updates dependency scoring, so staffing matches real need. 
Icon presentation chart

Afternoon

PCS Wellbeing writes activity, engagement and happiness into the care record, so wellbeing counts as part of care. 
shooting-star

Evening

PCS Family shows a daughter what was planned and what happened in her mum's day, without a phone call to the home. It was recorded once. 

Previous slide
Next slide

 The same picture of care in every home.

When every home records care the same way, what you report to your board can be relied on. PCS Intelligence benchmarks each home against 5,000+ similar homes and shows your whole estate in one view, with evidence ready for commissioners and inspectors.

PCS Care UI illustration observations

CarerOS begins with PCS Care

If you are a PCS customer, you'll get access to CarerOS. We are currently integrating each solution into CarerOS, starting with PCS Care. 

Icon clipboard
Today

PCS Care, and every other PCS solution, is available now. Each solution integrates with the PCS Care record. 

Icon cloud check
First CarerOS Release

PCS Care will be integrated by the end of 2026, at no extra cost. It includes one login across PCS Care and PCS Intelligence, and a to-do list surfacing today's PCS Care tasks. 

Icon graph up
Other solutions join 2027

 PCS eMAR by Camascope, PCS Resource, PCS Learn, PCS Wellbeing and PCS Family join one at a time. As each one joins, its tasks appear on the to-do list.

Previous slide
Next slide
Switch to PCS

Switch with confidence, not disruption 

Moving to us from another system doesn’t have to be complex. With our support, you can switch smoothly, protect your data and keep every home running with minimal disruption. 

Case studies

Amicura care home, The Rivers

PCS Care is a fantastic piece of software that I highly recommend. Being accredited by the NHS Transformation Directorate and on the Assured Supplier list gives me confidence that PCS has been assured at the highest level.

Placeholder grey
We often hear from our carers how PCS has transformed their days. One told us how she used to dedicate the last hour of each shift to paperwork. Now, one minute before she’s due to go home, she’ll find herself playing carpet boules with residents instead. She'd never have been able to do that before.
Previous slide
Next slide
Pricing

No extra cost

You pay for the solutions you use, as now. CarerOS comes included with them. 
Icon city buildings
Nothing to replace

No downtime, no data migration and no new system to learn. CarerOS sits across what your home already uses. 

Icon users three
Every PCS solution is part of it

If you use a PCS solution, you'll receive CarerOS as we integrate each solution.

seal-check
Your carers record as they do now

Managers get a to-do list and added care intelligence on top. 

Previous slide
Next slide

Make the move to better care management

Join thousands of care homes already using PCS Care to reduce pressure, strengthen compliance and support their teams.