CarerOS
The connected operating system for care teams
CarerOS brings every PCS solution together into one system, with one login and one shared record, instead of separate products that only partly talk to each other.
Trusted by thousands of leading care providers
Digitisation made care homes safer and more efficient but it also created risk
Care homes run multiple system for each job: one for care planning, another for medication, others for staffing. The systems don't talk to each other, so the information is fragmented or hard to find.
The gaps between those systems increase the risk of missed tasks.
Logging in, switching systems and double entry take hours every week. That's time not spent with residents
Without integrated workflows and data, dangerous situations go unnoticed. Like a medication change that's linked to a missed meal
What customers say
With PCS, being able to record notes at the point of care means that we’ve been able to save, on average, about 1.5 to 2 hours per shift, per staff member. This was huge for us.Caring Homes
With PCS Care, we found an all-encompassing system that actually achieves its goals and does everything you want it to do as a care management system.Lifecare Residences
We’re committed to innovation and delivering the highest standard of care to ensure every member enjoys an enriched and elevated life. PCS digital solutions greatly assist me in achieving these goals.Loveday & Co
What needs attention today?
Stop searching every system. Today's tasks are already populated for you, so you can click once to action each one, and when it's done it leaves the list. Your carers record care exactly as they do now. CarerOS shows your team what needs attention, so they don't have to spend searching.
The solutions inside CarerOS
Every resident's care touches four areas: their care, their medication, trained staff planned around their needs, and their wellbeing and family. PCS Intelligence sits at the centre, bringing the evidence from all four together.PCS Resource
Match staffing to resident needs, improve workforce planning, and support regulatory compliance.
PCS eMAR
Simplify medication administration and ordering, minimise errors, and enhance workflows.
PCS Wellbeing
Turn everyday activities into measurable wellbeing outcomes for every resident.
PCS Family
Keep families close, informed and reassured about the care their loved ones receive.
PCS Learn
Turn training into a trackable system that evidences staff readiness for the care they deliver.
What changes for you team
One list for the morning. See what needs attention by resident, then click to the task.
More joined up as solutions arrive. Each one adds its tasks to the list during 2027.
Care you can stand behind. Everything you record is in one place, ready for managers, families and inspectors.
A day in the life
Follow one resident's day. through the eyes of the carers using CarerOS
Morning
Carers record care in PCS Care, online or offline. What they record feeds today's list.The medication round
PCS eMAR by Camascope updates the care record, so the team sees what each resident takes and when it was last given, without switching systemsHandover
When a resident's needs change, PCS Resource picks it up and updates dependency scoring, so staffing matches real need.Afternoon
PCS Wellbeing writes activity, engagement and happiness into the care record, so wellbeing counts as part of care.Evening
PCS Family shows a daughter what was planned and what happened in her mum's day, without a phone call to the home. It was recorded once.
The same picture of care in every home.
When every home records care the same way, what you report to your board can be relied on. PCS Intelligence benchmarks each home against 5,000+ similar homes and shows your whole estate in one view, with evidence ready for commissioners and inspectors.
CarerOS begins with PCS Care
If you are a PCS customer, you'll get access to CarerOS. We are currently integrating each solution into CarerOS, starting with PCS Care.
PCS Care, and every other PCS solution, is available now. Each solution integrates with the PCS Care record.
PCS Care will be integrated by the end of 2026, at no extra cost. It includes one login across PCS Care and PCS Intelligence, and a to-do list surfacing today's PCS Care tasks.
PCS eMAR by Camascope, PCS Resource, PCS Learn, PCS Wellbeing and PCS Family join one at a time. As each one joins, its tasks appear on the to-do list.
Switch with confidence, not disruption
Moving to us from another system doesn’t have to be complex. With our support, you can switch smoothly, protect your data and keep every home running with minimal disruption.
Case studies
PCS Care is a fantastic piece of software that I highly recommend. Being accredited by the NHS Transformation Directorate and on the Assured Supplier list gives me confidence that PCS has been assured at the highest level.
We often hear from our carers how PCS has transformed their days. One told us how she used to dedicate the last hour of each shift to paperwork. Now, one minute before she’s due to go home, she’ll find herself playing carpet boules with residents instead. She'd never have been able to do that before.
No extra cost
You pay for the solutions you use, as now. CarerOS comes included with them.No downtime, no data migration and no new system to learn. CarerOS sits across what your home already uses.
If you use a PCS solution, you'll receive CarerOS as we integrate each solution.
Managers get a to-do list and added care intelligence on top.
Make the move to better care management
Join thousands of care homes already using PCS Care to reduce pressure, strengthen compliance and support their teams.