Nursecall Messaging Service

Easy & Secure Access

You can log in via any browser to access all sites, users and reports in one single dashboard. 

All data is secured and encrypted. This means that no -one has access to unauthorised data and ensures only approved applications and functions can be used on the device. 

One device with many uses

A single device can be used for multiple applications such as acoustic monitoring, digital care management, eMAR systems, door entry and mobile VoIP calling. This removes the requirement of carrying several devices such as pagers, DECT phones, clipboards, etc.

User friendly

The system is easy to use – you will be up and running in less than a day 

Instant message

Staff can message each other using an instant chat feature.

 Managers can also send out broadcasts to teams of staff (for example, if there is going to be a fire alarm test).

Alert reviews

After a carer accepts an alert, they can be asked to review the reason for the alert, include the state of the resident, and what action was required. There’s also a notes section to type in any comments or a further explanation. 

There is a ‘general notes’ section which can include key information about the resident’s general health or conditions. This information is then recorded and available for auditing by managers.

Integrates with the Digital Care System

When an alert is triggered through NurseCall messaging, carers are alerted through the digital care system via a care note.

Easy reporting

The reporting allows you to easily identify any issue and gives you the visibility of the productivity of your staff members. 

You can easily review alerts for patient notes for audit purposes.