IQ care data intelligence

Prove your quality with the definitive benchmark for residential care performance

Built on the UK’s largest, structured residential care dataset, IQ is the UK’s only source of statistically valid, sector-wide benchmarking.

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Powered by our unrivalled dataset

 IQ benchmarks are built on the UK's largest live, structured care dataset.
Anonymised UK data, updated daily.
 

15+

Years of structured data

70

Average of 70 care observations for 300,000+ residents every day

4B+

Total care notes per year

5.5K

Homes

IQ is the care intelligence engine for mCare

LightBulb

Gain next-level portfolio insights

 See how your homes are performing versus comparable providers nationwide or regionally 

Target

Target your improvements

 View a clear path to excellence and understand how 
to close performance gaps fast 

Note

Prove your care quality

 Go beyond proving compliance - IQ provides objective evidence for families, your board and CQC to show you're best in class 

How it works

IQ How it works
Video

See IQ
in action

Meet the team using IQ at Beechy Knoll Care Home to improve how they look after residents.

IQ unlocks insights for owners, directors and managers

Home

CEOs, Managing Directors, Owners

  • Objective, evidence-based measure of care performance against the market
  • Defend fees with independent evidence
  • Increase occupancy by demonstrating quality with live, external benchmarks
Note_2

Operations Directors, QualityDirectors

  • Move faster to full compliance and beyond to best in class
  • See where you’re under or over performing versus comparable homes
  • Know where to act next and which homes to prioritise
People

Care Home Managers

  • Set and monitor improvement targets grounded in real performance 
  • Reinforce your expertise and judgement 
  •  Grow your team's confidence with evidence of how you improve residents’ lives 

Better care outcomes

powered by IQ

 Here are just some of the measurable improvements care homes have seen within
90 days of IQ going live: 

  • Beechy Knoll
    Care Home

    IQ flagged unusually low care hours for one resident. Staff investigated, identified a training need and gave targeted support to improve recording accuracy.

    Oct 2025 15 hours per week
    Jan 2026 57 hours per week
  • The Knights
    Care Home

    IQ highlighted five days in a month of inadequate fluids. Home took action and are now performing above sector average.

    Oct 2025 -1 vs benchmark
    Jan 2026 +2 vs benchmark

Beechy Knoll
Care Home

IQ flagged unusually low care hours for one resident. Staff investigated, identified a training need and gave targeted support to improve recording accuracy.

Oct 2025 15 hours per week
Jan 2026 57 hours per week

The Knights
Care Home

IQ highlighted five days in a month of inadequate fluids. Home took action and are now performing above sector average.

Oct 2025 -1 vs benchmark
Jan 2026 +2 vs benchmark
The difference IQ has made to resident care is amazing. We were well below sector average on care recording. Now we are above. IQ and the PCS team have been instrumental in helping us correct our course.

Marina Graves

Registered Manager at Beechy Knoll Care Home, Pearl Care

The difference IQ has made to resident care is amazing. We were well below sector average on care recording. Now we are above. IQ and the PCS team have been instrumental in helping us correct our course.

Marina Graves

Registered Manager at Beechy Knoll Care Home, Pearl Care

IQ in the news

ARTICLE The Carer Ash IQ 300326

The Carer

Can IQ help ease NHS queues? Our Director of Care Intelligence, Ash Dueker, explains how IQ can help anticipate risk, prevent harm and reduce avoidable hospital admissions.

Read article
IQ In te news 1

Care Talk magazine

How can predictive insight help care teams identify risk earlier and act with confidence? Our Director of Care Intelligence, Ash Dueker, explains. 

Read article
IQ in the news 2

Tomorrow's Care magazine

How is data-backed benchmarking transforming care in the UK? A look ahead to 2026 and beyond by Ashleigh Dueker, our Director of Care Intelligence.

Read article
IQ in the news 3

Care Home magazine

As the care industry shifts to a digitised approach, Ash Dueker our Director of Care Intelligence explores how this can improve residents' care.  

Read article

Get started with IQ

IQ sits on top of your existing care data from mCare. It's simple to adopt and fast to prove its value. No new data entry, no extra admin, no disruption to your teams.

Whats included 

  • External benchmarking across more than 50 care metrics
  • Configurable dashboards
  • Red/amber/green scores at portfolio, regional and home level
  • Quarterly benchmarking reviews with your team
  • Dedicated onboarding and ongoing support
IQ Dashboard in Macbook - Silver - 2x

Care intelligence FAQs

We already have internal dashboards - 
why do we need IQ?

Systems such as mCare are exceptional at what they're designed for: planning quality care, recording care accurately and maintaining safe care delivery. This foundation of internal data is essential. 

IQ adds what care management and operational systems aren't designed for: external benchmarks that show how you compare to similar providers. It's the difference between 'we're improving versus how we were last year' and 'we're exemplary in our category’. 

How is IQ different from CQC ratings?

CQC gives a point-in-time judgement. IQ gives continuous, granular benchmarking across specific outcome metrics so you can spot drift and act before an inspection, rather than reacting afterwards.

CQC are increasingly focused on understanding why some homes perform better. IQ gives you that same view of your own home or portfolio.

Does IQ mean more admin for our care teams?

 No. IQ sits on top of the care data your teams already record in mCare. There's no new data entry, no extra admin, no new workflows. IQ generates the insights so your teams can keep delivering excellent care. 

Book a demo

Solutions for every service type

Over 6,000 care providers use Person Centred Software's Connected Care ecosystem to manage all aspects of care:

Care home management software

 

  • Residential Care

  • Nursing Homes

  • Learning Disabilities

  • Supported/Retirement Living

  • Domiciliary Care

  • Mental Health Support