ATLAS eMAR: for existing customers

Information and support for PCS customers using ATLAS medication management system

The information on this page is correct at June 2026

ATLAS Devices-1-1

We no longer offer ATLAS to new customers

This is because in June 2026 PCS acquired Camascope, a medication management system.

Currently both ATLAS and Camascope continue with full support.

On this page, you'll find FAQs and resources for existing ATLAS customers.

FAQs for ATLAS customers

If your question isn't answered here, email us - we'll be happy to help.

You can also call us on (+44) 0117 200 1474

We're here from 8am to 5.30pm, Monday to Friday except bank holidays.

Will my service, support or account team change?

No, your team stays the same. You’ll continue to be in touch with the same PCS people who understand your organisation, challenges and goals. When we make changes in future, these will be to improve your experience, not disrupt it.

We use ATLAS on Zebra devices. Will we need new devices?
Right now, nothing changes. You’ll continue to use your existing devices. Nothing will change without appropriate notice and your full involvement.
What will happen to my contract and pricing?
Your ATLAS contract and pricing are still exactly as you agreed with us.
Why did PCS acquire Camascope?
 Camascope joining PCS is about building on the strengths of ATLAS and Camascope. Read more in our new post 
Will you switch my home from ATLAS to Camascope?

Right now, nothing changes. Over time, ATLAS and Camascope will move towards using the same technology platform, bringing together the best of both.

All work will be phased to protect clinical safety. We can’t yet put dates on our plans but nothing will change without appropriate notice. If data migration is required in future, it will happen only with your full involvement.

Does PCS still sell ATLAS?

No, from June 2026, we no longer sell ATLAS. The solution we now offer is Camascope. Read more about Medication Management (eMAR)

What's happening with the ATLAS roadmap?
Camascope joining PCS strengthens the ATLAS roadmap. We've increased our capacity to invest in product development and clinical expertise, which benefits all our eMAR customers.

ATLAS resources

Read our articles about ATLAS and digital medication management (eMAR)

How using an eMAR medication system in a care home reduces errors in the medication administration process

Discover how using an eMAR medication system in a care home reduces errors in the medication administration process.

Top 5 must-have features for an eMAR system 

Discover the top 5 essential features an eMAR system should have to enhance resident outcomes and reduce medication-related errors.

Care providers use barcode technology to streamline medication management

Improve resident safety and discover the benefits of care providers using ATLAS eMAR's barcode technology.

How ATLAS eMAR helps with medication reconciliation in a care setting

Customer Experience Manager, Martin Wall, discusses how ATLAS eMAR helps with medication reconciliation.

Medication management: 
frequently asked questions

Discover answers to commonly asked questions about medication management.

Get in touch

Still have questions? We're here to help

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