eBox · Learning Management System

Silver Box is closing. eBox is your upgrade.

Silver Box closes on 30 September 2026. eBox is the training platform it becomes — a fuller learning management system with a larger training library, certificates issued the moment a course is completed, and compliance reporting your managers can actually use. Moving early gives your team time to settle in before the deadline.

Larger, regularly updated library
Certificates the moment a course ends
Advanced compliance reporting
16 Silver Box manuals already in eBox
What's changing, and when

Two dates to put in the diary

Nothing needs to happen today. But two deadlines sit ahead of the closure, and both are easier to meet with time in hand.

  1. Friday

    Last day to submit exams for marking. Anything sent after this date can't be marked before Silver Box closes.

  2. Wednesday

    Silver Box closes. Download any certificates you need to keep by this date.

Moving to eBox before September means your team learns the new system in a normal week, not in the last one.

eBox in two minutes

See how it works before you commit

A short walkthrough of the platform your team will be using: finding a course, completing it, and the record it leaves behind.

Why providers are moving already

Four things that change on the first shift

A larger, regularly updated training library

Covering a wider range of care roles, and kept current with sector guidance and best practice — so training doesn't quietly go out of date between refreshes.

Certificates the moment learning ends

No waiting for a marking cycle. A member of staff finishes a course and the certificate is there, in their record, the same minute.

Compliance reporting a manager can read

See completions, gaps and upcoming refreshers in one view, so preparing for an inspection isn't an evening of cross-referencing spreadsheets.

Your Silver Box manuals, digitally

16 core manuals are already available in eBox, so the material your team knows comes with them.

Silver Box and eBox, side by side

Everything you had, and the parts that were missing

Silver Box did one job well: distance learning, marked and certificated. eBox keeps that and adds the management layer around it.

Silver Box and eBox compared, feature by feature. A dash means the feature is not part of that product.
Feature Silver Box eBox
Training material Downloadable materials Online training material and app
Compliance reporting Basic Advanced
Certificates Certificate storage Certificate storage, plus instant issue on completion
Staff management Not included Included
Events Not included Included
File sharing Not included Included
Translation Not included Included
Mobile app Not included Included
Compliance reporting in eBox
The eBox compliance report. Five members of staff across three homes are listed down the left, five courses across the top, and each cell is coloured green for compliant, amber for due soon or red for overdue. An overall compliance figure sits above the grid.
Every member of staff against every course — compliant, due soon or overdue — with an overall figure above the grid.
Getting there

A supported move, not a project

There's no build phase and no data to prepare. Three steps, and we do most of them.

One

Tell us you're ready

Fill in the form below or speak to your account manager. We confirm your courses and licence numbers.

Two

We set up your eBox

Your staff, courses and refresher dates are configured for you. You get admin access and a walkthrough.

Three

Your team starts learning

Staff log in and begin. Certificates and reporting build from the first completion.

Ongoing support is included — a named team you can reach by phone, email or Teams during office hours, at no extra cost.

The questions we're being asked

Before you decide

A care worker sitting with an older woman, showing her something on a tablet while they both smile.
Ready when you are

Move to eBox before the September deadline

Tell us you're ready and we'll set your eBox up, or ask us anything first — same form either way.

What do you need?

No cost to discuss Supported setup Ongoing support included