‘The provider had recently introduced a new electronic care planning system, and at the time of our inspection they had commenced the first phase of the implementation of this system. Staff had hand-held electronic tablets, which provided prompts to them about tasks they needed to complete. Staff also used the tablets to record the care they had delivered to people, including the checks they conducted, such as checks on people’s well-being in the night. When staff were conducting checks, they were required to scan the tablet on a sensor in the person’s room, which meant they could accurately note the time each check was conducted. Staff also recorded information such as what people had to eat and drink. The registered manager was able to view on the computer all the monitoring information recorded for each person each day, including relevant detail such as when they had been repositioned, if necessary, and any personal care provided. Staff were generally enthusiastic about the new system and felt that it would help save time and improve the accuracy of recording.’
‘The home had recently introduced a new electronic care monitoring system, and staff recorded people’s food and fluid intake on hand-held electronic tablets. This enabled staff to easily monitor if people had had enough to eat and drink.’
