‘The electronic care plan system produced reports, so management could clearly review patterns and trends, for example, falls, incidents and accidents. The deputy manager had introduced systems to monitor chest and urinary tract infections (UTI). Other actions had been taken in respect of falls. A healthcare professional commented, “[Fewcott] managed to reduce the number of falls for residents, preventative measures are implemented with new admissions and working towards minimising weight loss. Residents with challenging behaviour are having input from CHSS Mental Health. The behaviour support has been very effective.”‘
