‘Care plans identified people’s preferences. Staff told us they were able to update people’s care plans easily and regularly as they now had access to information via a mobile care monitoring system. We saw staff throughout the day consulting these devises.’
‘We were told by the registered manager and staff that they liked the electronic system as it was quick to update and review allowing them to spend more time with people living at the service. The registered manager told us that the system also allowed them to set alerts to remind staff to put cream on people or to carry out certain tasks. This meant, people would receive the support they needed in a timely manner.’
